Moved out of my residence in September 2010, requested return boxes for the equipment i had. Never received anything. Called a second and third time, never received boxes. Finally, was told to bring boxes to a UPS center to send them back. I did so and 3 months after, I get a bill from Verizon for $954!!!!!!!!!!! for unreturned equipement.
I have made dozens of calls to them at this point, provided the tracking number every single time, yet this still appears on my credit report. Initially my score dropped 100 points because of this!!!!!!!
At my wits end with this disgrace of a company!! I have never once complained anywhere about a company, but this is simply unacceptable and is literally damaging my life.
Monetary Loss: $954.