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Verizon Fios. Not uncommon that I spent approx.

1 hour on the phone with a supv. I have fios broadband which includes cable tv, land line, and the internet. I was told when I signed on that my fax was included in that service. Well, I can send faxes but not receive them.

Whey? Because the Verizon voicemail picks up on the 4th ring. The fax is set for 5 rings. The first C.S.

rep as usual was incompetent so I requested a supv. Neither one could explain. He finally said he would call me back in 10 to 15 minutes. Three (3) hrs.

later no call back!

Typical. *** Camarillo, Ca.

Product or Service Mentioned: Verizon Internet Service.

Company wrote 0 private or public responses to the review from Oct 26, 2010.
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call in and have call forwarding which forwards to your voice mail set to more rings. it can be done. its adjustable.

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