Manufacturer: Verizon Category: Bundles Clear all filters (17 of 17 reviews match)
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I am so disgusted that with myself for being suckered in to switching from Comcast to Fios . . . . First, the guy who came to our house to sign us up, my husband wasn't home and he sold me a bill of goods . . . we had a much better channel line-up with Comcast. Said my...
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1.3
I liked
  • Sucked
#1037210
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I have been with Verizon for 7 years and every year my bill creeps up and up and I try and negotiate with them to keep it at a reasonable and affordable amount per month, but my bill has increased more than $30.00 per month since 2015. That's approx $200.00 per year....
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1.6
I liked
  • To have my bill reevaluated and adjusted
#1021559
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If Verizon can over-charge just 2 million of its over 100 million customers by $40 per month, then it can steal nearly a BILLION dollar each year. Verizon is systematically defrauding many of its customers with a simple 3-step scheme. 1. By a lack of training &...
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#1005465
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Verizon Fios Bundle Review

#999272
1.0
I have an HBO subscription and had to buy an episode in the middle of the hbo shows season. *** artist. They charge almost 200 dollars a month and i barely have any thing. I have no premium channels. Just HBO
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Verizon Fios Bundle Review

#834356
1.0
I live in Cranston Rhode Island. Continued issues with my fios, when I call I get someone from India the Philippines,Jamaica, does anyone for Verizon live in the United States? No wonder they're on strike. Still my issue isn't resolved, too frustrated to call back and talk to someone else from the Philippines. How pathetic.
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Verizon fios has to be the worst, expensive internet and cable provider. The bill goes higher but the service gets worst. I will be paying to cancel $220, it will balance out with the money I save somewhere else for the next 2 years. And the customer service reps has...
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2.1
#982732
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like Verizon isnt already fast i thought. I mean i swithch from At&t thinking i was getti g the best. Anyway he spoke so fast and never oncw said i would be losing all my channels, but it would reduce my bill slightly. Every dollar counts. That my bundle would be the...
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This is the kind of service you can expect from verizon Fifth call activation problem resolved after 3 hours with support.Don't have, for all the time I spent on the phone my estimation is they don't care about their customers I have been a customer with verizon Fios...
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1.9
I didn't like
  • Extremely poor customer service
#972948
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I wanted to upgrade my TV portion of my triple play.I wanted to pay them more money. But when I checked into my options online, imagine my surprise when I saw that they offer less expensive plans to new customers than they will offer to existing customers. I don't want...
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2.8
I liked
  • Picture quality and internet speed
I didn't like
  • Customer service policies
#953493
Reply to reviews
Verizon - Horrible Customer Service
Second day, It's now 3:45pm and still no call from Ken, So I called Verizon back to speak to a rep. Unfortunately, I forgot her name and the other lady from the finance dept that I spoke to. Basically, there was still a block on my acct because I was suppose to call...
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1.6
I liked
  • Pricing
I didn't like
  • Awful customer care
  • Waiting time
  • Customer service
#952255
Reply to reviews
Was very happy with the service > Customer service when I did have a problem was very helpful but the cost is out of control. The agent had no intensives other than a contract to reduce the bill. I would have stayed if they reduced the bill to $175.00 > but the agents are at the mercy of Verizon...
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2.8
I liked
  • Quality of service
I didn't like
  • Forced to sign contract otherwize high price
#932369
Reply to reviews
I've had 4 FiOS outages in 5 weeks, 3 of them in less than a week. When I call the trouble in, they set up an appointment (twice they didn't show or call to update me) come out and fix and within a day or two the FiOS is out AGAIN! When I called in for the 4th time I...
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