Product: Verizon Fios Bundle Clear all filters (26 of 26 reviews match)
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My Fios service is terrible on my DVR, it resets all the time. I am currently on 25 minutes of resets while I am typing this. I plan to switch to Cox or Direct TV within 2 weeks. I had a service call a couple of months ago and the guy was nice but could not fix...
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Verizon Fios Bundle
#1202761
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I made a payment through my bank account to a closed Verizon FIOS account on 12/17/17. I discovered the mistake and have contacted Verizon re obtaining a refund for my mistake. I was finally able to speak with a live person and explained the situation. This person...
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1.0
Product
Verizon Fios Bundle
I didn't like
  • Very frustrating
#1183479
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Obtaining Verizon Pfios was the worst experience of my life and a complete waste of my time. It started with a bundle pack @79.99 tv/internet/telephone, which after all the add ones I was up to 168.00.The first installer came inspected, clearly didn’t want to do the...
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Verizon Fios Bundle
#1177507
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I called Verizon for home service net,phone and Tv I was told I’v got Fios at my house I found out that I don’t they sent a DSL modem also told me that I would get NFL ticket with Directv free I didn’t get it with the package I was sold and that I would receive a $100...
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1.0
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Verizon Fios Bundle
#1173407
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Verizon—not Customer Centric company!!!

No LIve TV for a week!!!! They say fixed—yeah, if you like voices with blips in between every word and only for 10 minutes before going off again and waiting an hour on hold on the phone. Looking at Comcast. Has to be better!!!!
Product
Verizon Fios Bundle
#1165827
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VERIZON FIOS RENEWAL - BAIT AND SWITCH!!!
VERIZON FIOS COMPLAINT – Bait and Switch!! So Yesterday I logged into MY VERIZON FIOS account to review my account. I saw that Verizon wanted to get to me to renew another 2 year contract. I clicked on the promotion and it seemed like a great deal to get locked in for...
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Anonymous
Anonymous

Good afternoon! I wanted to get in touch with you about Verizon. We currently are mounting a class action lawsuit and would like you to be apart of our movement against the pr...

1.8
Product
Verizon Fios Bundle
I didn't like
  • Contracts
  • Pricing
  • Renewal
#1044160
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I am so disgusted that with myself for being suckered in to switching from Comcast to Fios . . . . First, the guy who came to our house to sign us up, my husband wasn't home and he sold me a bill of goods . . . we had a much better channel line-up with Comcast. Said my...
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1.3
Bernards, New Jersey
Product
Verizon Fios Bundle
I liked
  • Bundle services
I didn't like
  • Takes many hours on the phone to get nowhere
  • Incompetent customer service
  • Being berated by customer service reps
#1037210
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I have been with Verizon for 7 years and every year my bill creeps up and up and I try and negotiate with them to keep it at a reasonable and affordable amount per month, but my bill has increased more than $30.00 per month since 2015. That's approx $200.00 per year....
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Anonymous
Anonymous

Verizon sucks ***

1.6
Product
Verizon Fios Bundle
I liked
  • To have my bill reevaluated and adjusted
#1021559
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I signed up for Verizon last year. Apparently for a two year contract of which only the first year's rate would be guaranteed. All i wanted was internet but of course they talk you into the bundle and how affordable they can make it... only to *** royally a year later....
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Product
Verizon Fios Bundle
I didn't like
  • Attitude of the representative
  • Switching plans without disclosure
#1018793
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Back 3 years ago mom 94 years old now moved into an apartment and it had Verizon FiOS all set up or so we thought she locked herself into a two-year plan for $75 for the cable and telephone. Two years later she was unhappy with not having a TV Guide or HD TV box even...
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Anonymous
Anonymous

Too many words - when all you really need to say is Verizon sucks.

1.0
Product
Verizon Fios Bundle
I didn't like
  • Fraudulent tactics
  • Sneaky billing practice
  • Problem solving
#1014994
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