Product: Verizon Fios Bundle Clear all filters (21 of 21 reviews match)
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VERIZON FIOS RENEWAL - BAIT AND SWITCH!!!
VERIZON FIOS COMPLAINT – Bait and Switch!! So Yesterday I logged into MY VERIZON FIOS account to review my account. I saw that Verizon wanted to get to me to renew another 2 year contract. I clicked on the promotion and it seemed like a great deal to get locked in for...
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1.8
Product
Verizon Fios Bundle
I didn't like
  • Contracts
  • Pricing
  • Renewal
#1044160
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I am so disgusted that with myself for being suckered in to switching from Comcast to Fios . . . . First, the guy who came to our house to sign us up, my husband wasn't home and he sold me a bill of goods . . . we had a much better channel line-up with Comcast. Said my...
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1.3
Bernards, New Jersey
Product
Verizon Fios Bundle
I liked
  • Bundle services
I didn't like
  • Incompetent customer service
  • Lies about signing up for services
  • Hold times
#1037210
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I have been with Verizon for 7 years and every year my bill creeps up and up and I try and negotiate with them to keep it at a reasonable and affordable amount per month, but my bill has increased more than $30.00 per month since 2015. That's approx $200.00 per year....
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1.6
Product
Verizon Fios Bundle
I liked
  • To have my bill reevaluated and adjusted
#1021559
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Verizon—not Customer Centric company!!!

#1165827
No LIve TV for a week!!!! They say fixed—yeah, if you like voices with blips in between every word and only for 10 minutes before going off again and waiting an hour on hold on the phone. Looking at Comcast. Has to be better!!!!
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Verizon Fios Bundle Review

#999272
1.0
Details
I have an HBO subscription and had to buy an episode in the middle of the hbo shows season. *** artist. They charge almost 200 dollars a month and i barely have any thing. I have no premium channels. Just HBO
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Verizon Fios Bundle Review

#834356
1.0
Details
I live in Cranston Rhode Island. Continued issues with my fios, when I call I get someone from India the Philippines,Jamaica, does anyone for Verizon live in the United States? No wonder they're on strike. Still my issue isn't resolved, too frustrated to call back and talk to someone else from the Philippines. How pathetic.
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Diversity of Products or Services
Product or Service Quality
I signed up for Verizon last year. Apparently for a two year contract of which only the first year's rate would be guaranteed. All i wanted was internet but of course they talk you into the bundle and how affordable they can make it... only to *** royally a year later....
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Product
Verizon Fios Bundle
I didn't like
  • Switching plans without disclosure
  • Attitude of the representative
#1018793
Reply to reviews
Back 3 years ago mom 94 years old now moved into an apartment and it had Verizon FiOS all set up or so we thought she locked herself into a two-year plan for $75 for the cable and telephone. Two years later she was unhappy with not having a TV Guide or HD TV box even...
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Anonymous
Anonymous

Too many words - when all you really need to say is Verizon sucks.

1.0
Product
Verizon Fios Bundle
I didn't like
  • Sneaky billing practice
  • Time and expense not valued
  • Problem solving
#1014994
Reply to reviews
If Verizon can over-charge just 2 million of its over 100 million customers by $40 per month, then it can steal nearly a BILLION dollar each year. Verizon is systematically defrauding many of its customers with a simple 3-step scheme. 1. By a lack of training &...
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Product
Verizon Fios Bundle
#1005465
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Verizon fios has to be the worst, expensive internet and cable provider. The bill goes higher but the service gets worst. I will be paying to cancel $220, it will balance out with the money I save somewhere else for the next 2 years. And the customer service reps has...
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2.1
Product
Verizon Fios Bundle
#982732
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like Verizon isnt already fast i thought. I mean i swithch from At&t thinking i was getti g the best. Anyway he spoke so fast and never oncw said i would be losing all my channels, but it would reduce my bill slightly. Every dollar counts. That my bundle would be the...
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2.6
Product
Verizon Fios Bundle
#974178
Reply to reviews
This is the kind of service you can expect from verizon Fifth call activation problem resolved after 3 hours with support.Don't have, for all the time I spent on the phone my estimation is they don't care about their customers I have been a customer with verizon Fios...
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1.9
Product
Verizon Fios Bundle
I didn't like
  • Extremely poor customer service
#972948
Reply to reviews
I wanted to upgrade my TV portion of my triple play.I wanted to pay them more money. But when I checked into my options online, imagine my surprise when I saw that they offer less expensive plans to new customers than they will offer to existing customers. I don't want...
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2.8
Product
Verizon Fios Bundle
I liked
  • Picture quality and internet speed
I didn't like
  • Customer service policies
#953493
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