Verizon has been incapable of resolving my ongoing technical issues. Intermittent Internet service does not seem to be an issue they care about or able to solve.
I have come to this conclusion based on numerous fruitless phone conversations, live "email chats" and at tech visits at my residence.
It boggles my mind that a so-called Internet provider can not provide Internet service; that their live "email chats" appear to be run by robots and their phone reps cannot even talk to the people in the central office who make repairs. If you have a choice of Internet providers, do not choose Verizon!
Product or Service Mentioned: Verizon Internet Service.