Verizon has a primitive system of assigning a "main account" to one person in a household and then "subaccounts" to everyone else. If a "subaccount" - usually the wife and kids -- must change it's email address, there is no way to copy the address list to the new subaccount.

I am spending hours hand typing mine into my new subaccount. I spent over an hour on the phone with the technical support, who confirmed my understanding is correct. There is no excuse for such backward email configuration. Verizon positions itself as a leading vendor of such services, but then it offers this substandard, unacceptable email configuration for families.

What genius came up with this and why are you still getting away with it!?! Verizon, fix this mess!

Product or Service Mentioned: Verizon Technical Support.

Company wrote 0 public responses to the review from Mar 10, 2013.
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