On 2/15/08 I called Verizon to discontinue service for my cell phone at the end of February. I made it very clear that I was moving overseas and no longer needed a cell phone.
I pay month to month, and the cancellation at the end of February took me to the end of the billing period. Today, March 7, I saw a charge on my Visa for March from Verizon. When I called today they said my Feb. phone call was listed as an "inquiry to discontinue" and since I used the phone today to check if it was still active, they were not going to refund for March.
This means I have to eat $50.00. I am really p@@@ed!!
Product or Service Mentioned: Verizon Phone Service.