Taylor, Pennsylvania

Verizon debited my bank account twice for the same bill. Applied overage to next bill - not yet due, without my approval.

Said it would take 3 days for refund. NOT ACCEPTABLE. They got their money from me in 24 hrs - I should get mine back in same amount of time. Now has been 3 days - still no refund.

Won't give me upper management names/numbers to complain to. They stink! I intend to bill them for interest compounded daily for use of my money that they have & I don't!

Will bill also for time on phone. Take That!

Product or Service Mentioned: Verizon Phone Service.

Company wrote 0 public responses to the review from Oct 26, 2011.
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