VZW charged me $1.99 for pushing the web button on my phone! I didn't download anything nor did i search the internet.
Just touch the button and you get charged 1.99. And they say I can not disable this function because it will disable my ability to send picture messages.... The customer service rep could not have been more rude. She couldn't have cared less.
She didn't even want to hear my story -- it was as if she had a prepared text for customers with this complaint.
They must get this complaint all the time!
What a crock...of nonsense -- it almost borders on fraud. Cant wait for this contract to expire...then hopefully AT&T will have their act together and I'll switch to them!
Monetary Loss: $1.