Verizon Customer Service is ridiculous!!!!
I spent 40minutes on the phone with Verizon Customer Service arguing about my bill. My bill didnt even have my name on it, when they transferred me from another plan they transferred someone elses name.
The two women that I spoke to were very rude and unsympathetic to me as a customer of their product, its ridiculous. So I called the actual Verizon store that my cell phones were purchased from and they went right in and explained everything and was so nice about every little thing, they fixed the name issue and gave me credit to my next bill.
My advice to people is, do not call customer service, just call the store! You will actually get answers!!
Review about: Verizon Phone Plan.
You May Also Like
"After experiencing what I just experienced with a Verizon consultant I feel I need to share my story. I was a consultant for Verizon landline for five years from 1998..."
Read more
"At the time of account set up last Fall (Fios triple play with 50/50 Internet) I was offered ~$100 in monthly discounts along with an employer based discount (Connections program)..."
Read more
"Verizon contractor made damage to my yard when installing the FIOS service in the area. I called and spoke with Verizon customer service several times. Several time they stated someone..."
Read more
"Lately, the quality of Verizon's FIOS service has been abysmal - and we haven't even addressed their customer "service" yet. This past week, their VOD service simply went down,..."
Read more
"...When i asked why i only had one thick piece of chicken (in which i didnt know it was uncooked at the time until i cut it) she said thats..."
Read more
"I received my jersey from KineticSociety.com after waiting patiently for over 5 weeks. Not only that, the jersey came out horribly and not as advertised. Our fraternity spent over a..."
Read more
"You need to know, Four Seasons offices are owned and operated privately, so if you think that legitimatizes them, you have a false sense of security. Contract date: June 23,..."
Read more
"Обслуживание в ресторане Parma в ТРЦ «Французский бульвар» довольно хорошее. Вежливый администратор, расторопные официанты. Атмосфера приятная. Интерьер уютный, приглушенный свет. Может быть немного шумно, если рядом отмечают детский праздник, что..."
Read more
Thank You for Your Reply!
We are processing your message. At the meantime, you can review all your communications with review authors.
Go to private message tab →
Comments
Great Comment! Would You Like to Convert It Into Review?
You will be able to edit the text before publishing.Terms of Service
Yeah, go the store; they're paid on commission; they've got *** people down to a science!
Select Reason