Not resolved

I ordered a cable and internet service confirmations service and installation date next day. Stayed home all day waiting for installation, no one showed up!!

When I called I was informed my order had been cancelled because of some online problems on their end. For 2 days Verizon did not contact me as promised to rectify problem and when I called the sales rep was snarky. I changed my mind and cancelled my order half way through worried about how this would be if I actually signed up and needed anything.

Verizon apparently does not care about getting new business nor keeping it. Absolute worst customer service EVER.

Product or Service Mentioned: Verizon Internet Service.

Company wrote 0 private or public responses to the review from Jun 21, 2012.
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