I ordered a cable and internet service online..got confirmations service and installation date next day. Stayed home all day waiting for installation, no one showed up!!
When I called I was informed my order had been cancelled because of some online problems on their end. For 2 days Verizon did not contact me as promised to rectify problem and when I called the sales rep was snarky. I changed my mind and cancelled my order half way through worried about how this would be if I actually signed up and needed anything.
Verizon apparently does not care about getting new business nor keeping it. Absolute worst customer service EVER.
Product or Service Mentioned: Verizon Internet Service.