Product: Verizon Customer Care Clear all filters (80 of 80 reviews match)
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Verizon - No customer service

I just want Verizon to know that I wouldn't recommend your service to a goat herder your employees are ignorant they are liars bold face liars and when the company is called out on there problems you can't take responsibility for your mistakes
Product
Verizon Customer Care
#1221739
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I recently had and experience in your Verizon that truly troubled and disappointed me to the point that I felt communicating with someone of the Headquarters of Verizon should know about. To start my Complaint, I need to tell what cause my Disappointment and Disgust...
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Anonymous
Testa

Holy crap this was written so poorly. If you're representative of Michigan state employees, no wonder that state is failing so horribly.Also, who cares about this lady's perso...

Anonymous
Anonymous

She is on a Verizon prepaid plan. This means she dies not have an account with Verizon directly. This is the issue. Either put her on your plan or she has to get her own.

Product
Verizon Customer Care
#1213811
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I've never encountered a company that does business like Verizon wireless. I bought a Samsung Galaxy phone and use Verizon. Without exception, every month, a week or more before my payment is due, I get the nastiest, most aggressive text message saying that my service...
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sandralynndavis
sandralynndavis

Hmmm, I’ve been with Verizon for at least 10 years. I have never received that type of message.

Product
Verizon Customer Care
#1204784
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No basic phone service for 2 and 1/2 months and counting.Techs that come and tell me problem resolved (Not). Techs that do not show up. Appointments changed with no notification. A wiring issue on Verizon's equipment kicked in a call forwarding number from 2005 (AOL)....
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Product
Verizon Customer Care
#1170027
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Verizon - Poor customer service

Hi I can’t believe how poor the Verizon customer service could be!!!! This is ridiculous! I was stayed one day on the line to speak with an agent!!! How could it be possible ?!?!!!!
1.0
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Advertised vs Delivered
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Product
Verizon Customer Care
#1163099
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Verizon sucks crap

Verizon us not worth a damm bad customer service and still haven't provided me with a working phone can't sign in at the providers page or reset my password
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Verizon Customer Care
#1144057
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Verizon - Christmas specials impossible because website not working

When call Verizon they don't answer calls. Have been on hold for about 45 minutes. We pay around$200 per month minimum. Verizon awful and misleads their customers
Product
Verizon Customer Care
#1138184
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in contract but computer continues to over charge and i have to call in each month for credits bit have been told that the computer generates these charges and can not correct via computer.I have to take my time out and find a representative that can credit correctly....
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Anonymous
Joe DH

Sue them for breach of contract. They would do the same to you...when you win, then the FCC and your state"s attorney general will also take notice.

Product
Verizon Customer Care
#1133047
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and then followed by another one who I kid you not whispers **** you at 9 minutes and 30 seconds into the phone call and then while i was talking was making rude noises going what , sorry mam i can't hear you, what??? Verizon has yet to comment back about this...
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1.0
Product
Verizon Customer Care
I didn't like
  • Being made to talk to robots
#1129025
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I had just switched to Verizon from AT&T. I live out in the country on the side of the coastal range mountains in Oregon, and was on the outer fringe of AT&T's service are. Verizon had put up a tower just a few miles away and I thought I might get better coverage if I...
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2.8
Product
Verizon Customer Care
#1112110
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