Product: Verizon Customer Care Clear all filters (0 of 91 reviews match)
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the caller posed as a dead relative saying things that never acccured and this is not the first time it has there is a customer of yours named mike casrpenter who had been harrassing mer for years that i beleive there is phone evidence that he is threartening them to...
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Anonymous
Anonymous

Call the police I mean you have the number. They can trace the call. You have to actually call the police not just type that you did. Verizon might be able to help you but in ...

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Verizon Customer Care
#1435257
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Have been waiting two months for my refund of over $68. Customer service keeps saying soon, soon! I have noticed many others are having the same run around. Basically Verizon sucks!.
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1.7
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Verizon Customer Care
#1423298
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My phone was dead and I need to change a new phone and I went to Verizon store in 72 university Hwy, Madison Al and one of the staff treated me as a thief. I explained my situation but he didn't seem to believe what I was saying. He started ignoring me and sounded very...
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1.1
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Verizon Customer Care
#1376767
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I purchased a Samsung Galaxy note for my wife as a gift it cost 1299.00 I also purchased the most expensive insurance the plan would allow for the device . My wife is having technical issues because of the devices S pen . We have only had the device for 8 days , So...
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2.0
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Verizon Customer Care
#1366850
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So I went on line and ordered 3 phones and 4 lines. Also told them I was bring a phone with me from sprint got the 4 th line it is a 7 plus. Also, told the lady I was talking to that I want to bring the 4 phone # with me she everything is good and no problem with...
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Verizon Customer Care
#1366466
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Verizon - Leaving

The company just doesn't care about customers any more. Been a customer for over 20 years. Leaving ASAP. Loyalty doesn't matter anymore with them.
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Verizon Customer Care
#1352251
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:wtf: when it comes to verizon i dont think they like small businesses dex media wont call us back carlpullin.com why wont verizon put our business number where we want it i could write a book about what verizon has done to us carlpullin.com verizon shut our work phone...
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1.0
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Verizon Customer Care
I didn't like
  • Customer service
  • Incompetent customer service
#1340703
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She assured this could be done, advised I go to my nearest Verizon retailer and purchase a sim card, I then advised I was almost two hours away, and asked if going to a local Dollar General, she advised do so. I then go to the retailer, and spend my gas and time to...
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Verizon Customer Care
#1303825
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verizon worker looked at my account and told me my contract was up that day. i went home and called to get anew contract, and the man on the phone verified it was up that day after i asked him. i got a contract that was $25 more money and one less room for cable. i...
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2.3
Product
Verizon Customer Care
I liked
  • Services
I didn't like
  • Being lied to by customer service
#1257225
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I have repeatedly called Verizon customer service and the repair dept. They sent a repair tech out on 4/26/18. The tech informed us it was a problem with a phone pole at the end of our street. Since that time customer service has tried to pressure us to get FIOS. As...
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Anonymous
Anonymous

As far as the billing if they don't credit you I would report them to the state regulatory authorities or BBB.Had trouble getting our landline service disconnected when they t...

2.5
Product
Verizon Customer Care
#1248533
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