1.1
Details
I had been with Verizon for over 20 years and recently switched to another company as my bill went down over 50% with the switch. I requested that I received a final paper bill and they did NOT HAVE MY PERMISSION TO WITHDRAW MONEY FROM MY CHECKING ACCOUNT, but they...
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Review
#1773191 Review #1773191 is a subjective opinion of poster.
Service
Verizon Customer Care
Cons
  • Lack of accountability
  • Complicated communications
Reason of review
Return, Exchange or Cancellation Policy
Loss
$80
Preferred solution
Wanted to be granted the overdraft fees that Verizon caused.
Tags
  • Worst Customer Service Verizon
  • No Help From Verizon

PaybillPay bill | Verizon in Riverside, Rhode Island

I don't know my pin number
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Review
#1753918 Review #1753918 is a subjective opinion of poster.
Service
Verizon Customer Care
Reason of review
Problems with payment

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Buyer Beware - Verizon
Buyer Beware - Verizon
Christmas that never arrived. I ordered a Boom 3 speaker for my daughter for Christmas. Late? Yes! On December 21, 2019. The shipping details stated "2-Day" if by 4:00 PM. I went online to track on Dec. 24. Status was Processing. I pulled up the item again as if I...
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Review
#1746340 Review #1746340 is a subjective opinion of poster.
Service
Verizon Customer Care
Reason of review
Order processing issue
Loss
$80
Preferred solution
Deliver product or service ordered
Tags
  • Failed Processing

I got a new Nokia2v phone and it will not activate | Verizon

2.6
Details
We went to Wal-Mart and got the phone but when we bought the people said there was a problem with activating the phone
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Review
#1742947 Review #1742947 is a subjective opinion of poster.
Service
Verizon Customer Care
Pros
  • Reliability
Cons
  • Waiting time
  • Poor coordination of install
Reason of review
Access/ activation issues
Preferred solution
Better help
Greg at the Lakeland, Florida store on S.Fla Ave. was the rudest customer service rep I have ever encountered. ZERO people skills. You don't ask customers (I'm 63) if they are still driving. You don't refer to them as the "older generation" that knows nothing about...
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Review
#1720770 Review #1720770 is a subjective opinion of poster.
Service
Verizon Customer Care
Cons
  • Customer eervice
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Bad customer service close the Verizon corporate store

1.0
Details
That's why I switch to AT&t more better then Verizon overcharges you too much and bad customer service with a customer toll-free number and bad customer service on my local Verizon corporate store 33870
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Review
#1656966 Review #1656966 is a subjective opinion of poster.
Service
Verizon Customer Care
Reason of review
Poor customer service

Verizon sucks

1.0
Details
Thanks for threatening me every month with shutoff. My payday sometimes does not jive with billing date even after changing date. Been a customer for a very long time and purchased many items. But if i dont pay my bill you cant make payroll or keep the lights on? You need better customer service period. Im tired of calling every month about something ie double billing, making arraingments for a couple of days because a long time customer who always pays there bill might runoff. You should pay me my fees for having to hassle with you every month. I just need to decide do i go with xfinity or visible for 40 dollars a month an save 115 per month. Yah the customer service is probly lousy but i get that now and pay for premium service. Thats a joke
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Review
#1613936 Review #1613936 is a subjective opinion of poster.
Service
Verizon Customer Care
Reason of review
Poor customer service
1.0
Details
Years after my contract was up my income went down and my verizon bill and everything else went up. I decided I could cut expenses by doing away with my house phone . I never use it anyway, I'd just keep the basic cable and the internet. The sales person (customer...
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Review
#1598077 Review #1598077 is a subjective opinion of poster.
Service
Verizon Customer Care
1.0
Details
I have had my Verizon landline for 45 years. I received a promotional discount for 1 year and then it expired in Jan 2019. Per Verizon representatives, I was advised to call every month to inquire about a promotion and thus far I have been told there is no promotional...
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Review
#1592516 Review #1592516 is a subjective opinion of poster.
Service
Verizon Customer Care
Reason of review
Verizon promotional discount
Preferred solution
Price reduction

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Verizon reviews
1.0
Details
When he set up the Verizon account, he never told me the PIN or wrote it down. We had a joint account. Verizon told me countless times that without the PIN nothing could be done to change the account. After enduring receiving a bill every month with my husband's name...
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2 comments
Erving
#1727609

Verizon and Comcast they both are garbage company. Customer service big 0 not one but multi pal 0000000

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Review
#1563563 Review #1563563 is a subjective opinion of poster.
Service
Verizon Customer Care
Cons
  • Anything about my experience with verizon
Reason of review
Poor customer service
Preferred solution
Send me a final bill for Feb. 23, 2019 through March 11, 2019 (date I switched to AT&T). Billing me for anything after March 11, 2019 is fraud on Verizon's part. Verizon is trying to collect money from me for services they have not provided.