Not resolved
Billing Practices
Customer service

After canceling my service with Verizon, i send them the equipment and 2 months later i got a letter from a collection agency saying that i owe over $1500.00. It didn't say what the money was for, after contacting them they told Verizon that i am disputing the charge and that they should send me a breakdown of what is owed.

One month later i got a letter from another collection agency saying that i owe Verizon $1400.00. This second agency is now telling me that because the 1st agency couldn't collect, Verizon send the case to them to collect and she even offered me to pay HALF of the bill as a settlement. WTF???

Has anyone ever got any resolution with Verizon? This is crazy, this people are plainly scamming ex-customers.

This reviewer shared experience about problems with payment and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Verizon. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Verizon.

Check out the best and the worst companies in Telecommunications category for more informed decision or compare Verizon to other companies on our site.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
You May Also Like