Spent 1 hr on the line w foreigner,terrible english like every time I called verizon.Supposedly straightened out a billing problem,which after 3 yrs on monthly bank acct. deduction they decided to charge me by the minute and individual text message.They finally admitted to screwing up.Next day they took$ 60 more out of my acct for no reason.Just tried for 45 min.to talk to someone unsuccessfully.frustrated.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss problems with payment of verizon billing department. Verizon needs to read this review and look into the issue (if any) according to poster's claims.
Other people also mentioned verizon billing department in their reviews. You may find this information helpful for further shopping at Verizon.