Product: Verizon Apple Cell Phone Upgrade Clear all filters (2 of 2 reviews match)
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1.0
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i went to the store on Sratfor Road in Winston Salem to purchase a apple phone since you where doing the 200 trade in I had a note 8 perfect condition, but thats not issue as much as one of your represenitive of verizon came over to help ( i thought) told him i was...
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#1697207 Review #1697207 is a subjective opinion of poster.
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Verizon Apple Cell Phone Upgrade

Verizon - Apple Cell Phone Upgrade Review from Kathleen, Florida

1.4
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I went to Verizon store with and iPhone 5 that is not working and the store rep told me that it's under warranty so he ordered me a new one. When I got the new one they told me to send the old one back. I did. 2 weeks later they email me and told me that oh by the way the phone is not under warranty, we are not going to send the old one back and you will be charged 299. I called and spent numerous hours with the 'robotic' human and still they refused to give me back my old phone and still wanna charge me the amount due for the old phone. After more hours of aggravation they finally give me 149 discount to call 'insurance' do that they can still charge me 150! So buyers beware!!
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#925833 Review #925833 is a subjective opinion of poster.
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Verizon Apple Cell Phone Upgrade
Reason of review
Order processing issue

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