Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Value for money

They opened a sub account under my name for my son without my approval in march 2015,Verizon shut my phone off and froze my account because my son didn't pay his bill $750 a year later i told Verizon i didn't have a sub account and didn't know anything about it,well Verizon admitted they only talked to my son when they opened the account but i still had to pay for it,well that ended up costing me $1700 that day now another year later Verizon has the nerve to turn it in on my credit and said they know it was fraud but nothing they can do about it,WTF, so much for being a loyal customer for over 15 years

Product or Service Mentioned: Verizon Account.

Reason of review: Problems with payment.

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Verizon all over

Spring Valley, Ohio, United States #1281766

Verizon is ***. They think they can do what they want because we cant do anything about it.

would love to get a class action suit against them. So many complaints against them. They have hurt my credit also.

Not happy, not payng 2,500 to them. They received the phones just wont send me proof.

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