The service ordered, basic internet and regional phone at an internet rate of $39.99 was billed at $136 dollars. When attempted to cancel phone service and fix problem after several hours on the phone was told that service had been changed.
Then received another bill for $136 dollars. Have spent countless hours on phone, have been told problem was fixed several times, then receive another wrong bill. Also threatened to cut off service unless bill paid immediately.
A phone rep was rude and none have been helpful. Now I am trying to cancel my service.
Horrible experience. Don't use Verizon.
Product or Service Mentioned: Verizon Phone Service.
Monetary Loss: $136.