The worst cable/internet company ever!!! Customer Service is a joke...when you call to find out something and they have no clue they just hang up on you.
Their payment system is old and outdated!!! Unfortunately in the area in Virginia they are the only service provider and they know it too!!!
We had moved from Boston, where we had Comcast for 10 years, outstanding customer service 7 days/week and very late hours.
In comparison to Verizon...they close the phone lines at 6pm and are not open Saturday or Sunday. Really wish i could change, maybe i have to consider a dish.
Product or Service Mentioned: Verizon Phone Service.