Short Review on June 16, 2016
Your billing department sucks. My bill has been messed up since March and they dont care at all.
After multiple phone calls to Verizon Customer Service to economically and efficiently disconnect service after my contract, I was misinformed, lied to and cheated on my final bill. Shame on you Verizon for your lack of integrity. Customer service told me to wait...Read more
When purchasing a new phone to replace a damaged old phone, I purchased the new phone on-line. I was a little uneasy when I was given only 2 choices concerning the new phone, did I want a new line or 2 upgrade service? Well neither one, really. The chat person who...Read more
I moved to Plano Texas; the only option for internet service available to me at my rental was Verizon FIOS internet. I paid through the nose for it. Service worked fine, no complaints about that. My complaints are aobut Verizon's shoddy customer service. I never...Read more
I so tired of the customer service at Verizon. I wanted to add a line to my family plan. Easy as told by several agents. It was an existing Verizon line and everytime I would be put on hold or transferred to their assumption of liability (and I completed this), I...Read more
I signed a 2 yr contract under the agreement that I would have a 30day trial of the phone and its services. I traded in my phone for the new oyager. Its now day 2 and after deciding that all of the functions I would like adding to my phone worked out too costly for me,...Read more
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