1064 Greenwood Blvd #400, Lake Mary, FL 32746, USA
Not resolved

Bought a Moto Z "Droid" through Verizon for $650. Switched to T-Mobile 2 months later.

Although Verizon says that all of their phones are unlocked, Motorola says that the Moto Z Droid does not work with any other carrier than Verizon. Buyer Beware. DO NOT BUY A MOTOROLA PHONE FROM VERIZON.. Motorola would only replace the warranteed phone with another Verizon-only model.

I will never buy ANYTHING from Motorola again. Motorola told me that while they advertise that the Moto Z is portable between carriers, that does not hold true to the Moto Z Droid. They also said that it was MY RESPONSIBILITY TO KNOW THAT THERE WAS A DIFFERENCE BETWEEN MOTO Z AND MOTO Z DROID.

Really? #noMotorola

Product or Service Mentioned: Motorola Cell Phone.

Reason of review: Warranty issue.

Monetary Loss: $650.

Preferred solution: replace with working product.

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