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I have used Verizon since the '80's.They used to be good.

They sold me a phone that didn't work and replaced it with a refurbished useless phone. I'm on my 5th phone. Verizon wouldn't put me into a different brand - even if I bought a different phone which I was willing to do. They wanted me to start with a new 2-year contract which I wasn't willing to do just in case all the phones they sell are garbage.

I've been a good, solid customer for decades. Never again. I will go without a cell phone before I'll get treated that way. No company numbers get you to the corporate offices and the stores say they don't have a way to call them, either.

No way to do business.

Too clandestine and crooked for me....

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