Verizon Wireless Exchanged a defective I-phone 5. I returned the original phone immediately, but Verizon claimed the phone I returned to them was a "charger." Someone in their warehouse made a "mistake." They are billing me $700.00 for it because they will not admit their warehouse is a disaster and someone probably pocketed the phone.
I called them a dozen times and they will not remove the charge. There was no way I could protect myself from this abuse. Forty years of doing business with them and they accuse a 66 year old dentist of stealing the phone.
I will never pay! I am considering Small Claims Court.
Monetary Loss: $700.