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these people have posted a unpayed verizon balance that has been settled aug.28th 2009 .they will not remove from my credit report and hang up on me when i try to settle matter they say I need to file dispute.

why should I have to file adispute on an account that is payed in full besides the fact that i have filed disputes they give me no imformation on the phone to help settle the matter.they just say they wont argue with me and hang up something needs to be done about these type of companys it should be illeagle

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