Not resolved
1 comment

my verizon nightmare

I recently moved called verizon to transfer my service. Got the service on my new apartment. Internet wasn't working, called verizon, took off work and they went to the old apartment.

Had to call back to make another appointment for repair. Guess what,they never transfer my service. Instead, I had 2 accounts. Had to called every day for a week.

Finally, got the problem solved after almost a month. Now my monthly payment is more, and I just moved 3 blocks away.

Their customer service representatives really suuuucks. They need to provide better service. They need training...

pissed off (queens)

Had an Experience with Verizon?

Write a review


Terms of Service
Post Comment
Saint Anthony, Idaho, United States #15223

My phone and DSL service were disconnected without a warning letter about non-payment (had automatic payment, but they stop taking the money for whatever reason).

After paying the balance off, I’ve learned that I had to order the service from the beginning, paying installation charges, even though everything was in place.

Then my phone number was changed. It took almost 3 days calling every day to get that straightened away.

After 3 days of promising that the DSL could be restored on my old number, I was told that I had to cancel it first, which takes 24 hours (although was promised that it would be done the same day) and then order it again.

This nightmare is going on for 12 days so far and no DSL in sight.

The whole mess could have been avoided by simply sending me a warning letter.

You May Also Like

Verizon - Terrible service tech's and customer service Verizon "Service tech apparently decided to do work on the box located right outside my front yard. The tech left the property without returning the box to its original state...." Read more Verizon Website Deceptive Marketing Verizon "Jessica: Hi! How can I help you today? You: I see that their is a waived $20 upgrade fee if I order online, but when I go to checkout it shows..." Read more Verizon is stealing my money my increasing the amount of my bill unlawfully. Customer service people are useless and they blocked my online account. Customer service people are terrible. Verizon "I have ordered a home phone service to be added to my Verizon double play. I requested a phone only for one month and to be cancelled anytime. For the..." Read more Verizon - Bad Signal Tower #1PL33XC461 Route 206, Tabernacle, NJ 08088 Verizon "BAD SIGNAL TOWER ~ #1PL33XC461 Route 206, Tabernacle, NJ 08088 ________________________________________________________ TOWER SIGNAL FACTS: Mid November 2014 ~ Tower signal caused cell phone bars to drop in half… ~ My cell phone bars dropped from 4 to..." Read more Amirite - A wonderful example of double standards and bias by management. Amirite "This is not a personal attack. This is a cold and objective observation of behavior by a particular moderator. Darkest Serenity routinely violates the site tou (rules, for the rest..." Read more Brent Guild / iGalen Victoria was the victim of a scam, now being harrassed Igalen Victoria "I am Brent Guild, and as you can see I am not afraid to show my name as was this poster. victimofbrentguild is actually the company that runs under..." Read more Walmart Savings Catcher Hacked Walmart "I have been entering my receipts from Walmart on Savings Catcher App, now the app has been hacked and some lowlife has redeemed all of the rewards dollars that I..." Read more Google Ad Doctor a scam Google Ad Doctor "I am Brent Guild, and as you can see I am not afraid to show my name as was Victimofbrentguild who posted a false complaintagainst me. victimofbrentguild is actually the..." Read more