State: Texas Product: Verizon Mobile Phone Service Clear all filters (2 of 38 reviews match)
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Leaving Verizon after 10 years

1.6
Details
We had constant trouble with Verizon local store in Irving Texas. The people on store are rude and very insulting. I had a LG G3 phone that started showing "no sim Card" after the recent update. The representative told me that the phone was bad and wanted me to buy a new phone for full price. He was rude and told me that has 12 years of experience. He did not even make an attempt to get an advise from the technician. I went to other store and they switched my sim card to an older phone. A local guy in a mall was able to fix the problem in 5 minutes. I guess it is time to move on to Sprint. Verizon does not care for loyal customers.
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Review
#918437 Review #918437 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service
Pros
  • Real verizon supprt
Reason of review
Poor customer service
Loss
$350
Preferred solution
Let the company propose a solution

Verizon Mobile Phone Service Review

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Review
#911132 Review #911132 is a subjective opinion of poster.
Service
Verizon Mobile Phone Service

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Mailing Address:
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Columbia, South Carolina 29229
United States
Phone:
(800) 922-0204
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