Huntingtown, Maryland
Not resolved
Billing Practices
Customer service

I have had my Verizon landline for 45 years. I received a promotional discount for 1 year and then it expired in Jan 2019.

Per Verizon representatives, I was advised to call every month to inquire about a promotion and thus far I have been told there is no promotional currently going on. I just spoke to a rep at the corporate office and was told again there is no promotional they can give a customer that has been with them for 45 years. He told me I could save $18 if I did away with the unlimited long distance. I have given them plenty of opportunities to keep me as a customer but I've finally realized that they do not care about keeping a very long time customer.

COMCAST here I come!

To all you Verizon customers, don't waste your time with Verizon. Comcast offers a bundle deal, Verizon only offers FRUSTRATION.

Product or Service Mentioned: Verizon Customer Care.

Reason of review: Verizon promotional discount.

Preferred solution: Price reduction.

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