
Verizon
Reviews and Complaints
To adjust my phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor communication
Preferred solution: Full refund
User's recommendation: Call, call,call
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad company practices
- Nationwide coverage
- Poor coordination of install
Preferred solution: Price reduction
User's recommendation: Be careful
Unable to receive calls
Not streaming on my tv
User's recommendation: Check all your options
Barges me for a phone I already paid for
User's recommendation: Quit
Verizon employee stole my trade in and I cannot get to a human who can help me
- Good coverage and phone service
- Poor customer service
- Poor billing practices
Preferred solution: Full refund
User's recommendation: Never, ever use Verizon because if you have a problem they are not going to help you solve it
International package rates
Returning 20 year customer using Total by Verizon (well paid for it anyway!)
- Verizon is great
- Total by verizon sucks
Preferred solution: My phone working, credit for the hastle and an apology and a JOB in customer service at TOTAL BY VERIZON...for them to properly train any and all new techs to ACTUALLY SUPPORT THE CUSTOMERS AND HELP THEM!!
User's recommendation: DO NOT BUY TOTAL BY. VERIZON!!!!!
Why am I getting billed for a prepaid phone??
Call me at 323667****
Home internet service
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI barely have service and I pay a lot of money to not have service, it's ridiculous
- Loca number
- Service is not great in areas that should be great
Preferred solution: Price reduction
User's recommendation: Go somewhere else, if you want service or if you have an emergency they don't care
To come back
Change credit card number for payment
- Great product
- Corporate customer service contact sucks
Preferred solution: Nothing. Better way to get hold of corporate customer service
User's recommendation: Go to your representatives don’t even try to get hold of the corporate customer service. It is very frustrating and almost impossible
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That's petty of you. We used to have to wait weeks to see the guy from the phone company who re-installed 'their' phone (you did not own it) on your new wall.
That's when there were long-distance charges that caused $10 (1971 $10) phone calls to a place 20 miles away. Then they put your name, address, and phone number into a great big book and tossed a copy into your drainage ditches.
How's that for service ? And YOU are upset ?