Verizon Reviews and Complaints
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Verizon review: Can't believe them
Verizon review: No recommendations
- Lack of accountability
Update by user Aug 30
Update by user Jul 31 **Update - Sent an email to Verizon's corporate office. A nice lady contacted us, addressed our concerns, made us feel like valued customers (even though we are only a small family account), put a great technician on the job and Verizon has...
- Customer service
Verizon review in Waterford Township, Michigan: Expensive suspicious call charge
Verizon review: Dropped Wi-Fi . . . unacceptable -- but STILL charged a fee when I cancelled.
- Service unreliable
- Termination fee for service that was not working
- Rude customer service representative
Update by user Jul 24
After receiving another letter from the collection agency, so mad that this is not resolved. I called Verizon one more time and reviewed my issue with them. The rep was very nice and understood my frustration, but said they couldn't/wouldn't do anything to help me....
- There is no reverse or delete button
- Pushed button on internet new contract
Verizon review in Manhattan, New York: Poor customer service
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