filters
state:
Show
city:
Show
product:
Show
We signed on for the one talk app with Verizon wireless and ended up with our customers not being able to reach us. After 60 seconds of silence a recording comes on saying that all circuits are busy and to try again later. Before this problem we also could not get a...
Read more
Anonymous
Chris

One talk has cost us a fortune. It’s junk don’t use it.

Anonymous
FB

My business phone system is a shambles. One talk is clearly a beta test. Every time they try to correct something—my phone gets shut down for a week. Stay away from this produ...

1.0
I didn't like
  • We mover aircraft parts for the airlines
  • Have to move these parts
  • So if they can not reach us they will have to call someone else
#1054689
Reply to reviews
I Called Verizon on 5/18/18 to repair a residential phone line. Sounds simple enough doesn’t it. They refused to repair the existing line and said they were going to run a new fiber cable to the house. A week later on 5/25 they showed up and ran a cable above ground...
Read more
FriendlyHowlerMonkey
FriendlyHowlerMonkey

This is Verizon, if we had a choice they would not have any customers. As it is there is only a choice between really bad and worse.

Anonymous
Anonymous

Right, welcome to Verizon. And you also learned the same basic truth about the BBB. Common mythology seems to persist in the fantasy that they are The Commerce Police or some ...

1.3
#1293041
Reply to reviews
Its been a few days since dealing with customer service at Verizon and i feel like my experience is literally eating at me! I am so upset i cant/wont stop untill i get the agents name who was so rude! I signed up for Verizon because i heard great things. Customer...
Read more
Anonymous
Anonymous

Be careful with any cell phone store because many are contractors or authorized dealers. They are not actual company employees. There could be quality issues from employee tur...

1.0
I didn't like
  • Lack of accountability
  • Lies about signing up for services
  • Rude supervisor
#1274579
Reply to reviews
I am writing in regard to a recent encounter with your Corporate Office. The first mistake is a mishap on the behalf of myself. I purchased an IPhone 6+ from a social website that has an outstanding balance, which came from my neighbors grandson. However, before...
Read more
2.1
#1303817
Reply to reviews
I am writing in regard to a recent encounter with your Corporate Office. The first mistake is a mishap on the behalf of myself. I purchased an IPhone 6+ from a social website that has an outstanding balance, which came from my neighbors grandson. However, before...
Read more
#1303825
Reply to reviews
E mails containing spam links are coming from my AOL e mail (not a look-alike address but my actual email address) to my contacts from my AOL address book. They do not appear in my sent folder. I changed my password but they kept on going out. I contacted AOL who's...
Read more
#1292454
Reply to reviews
This is the worst internet provider that I have ever encountered. I had the unfortunate opportunity to speak with a Mr. Wright, Supervisor from Verizon. I had to wait 6 hours before he even called me back, after speaking to an equally very rude representative by the...
Read more
1.1
I didn't like
  • How they could care less about their comments
  • Will not take care of a customer and do the right thing
  • Calling customer service awful
#1288626
Reply to reviews
I have a 75/75 mbps service plan with Verizon. The router is working fine, the service is not. I am not being given the service I pay for. Recently I began to have some issues watching videos so I tested the network. The results are that in the AM I am usually (not...
Read more
1.6
#1304781
Reply to reviews
Wife purchased to Apple3 watches in November 2017. December 2017 received a bill for $1400 , I was being forced into buy out. I called Verizon, oh we don’t know how you got off of the payment plan for your device payments, but rest assured we can correct this. OK, fast...
Read more
1.9
#1207456
Reply to reviews
I had a consultation with a lawyer who tried to help me in boyfriend's probate case by having me sign form for him to get in writing the timeline for which I paid for shared plan for my boyfriend and myself. He says he is still waiting for the info but it has been...
Read more
#1283798
Reply to reviews