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We signed on for the one talk app with Verizon wireless and ended up with our customers not being able to reach us. After 60 seconds of silence a recording comes on saying that all circuits are busy and to try again later. Before this problem we also could not get a...
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Anonymous
Chris

One talk has cost us a fortune. It’s junk don’t use it.

Anonymous
FB

My business phone system is a shambles. One talk is clearly a beta test. Every time they try to correct something—my phone gets shut down for a week. Stay away from this produ...

1.0
I didn't like
  • So if they can not reach us they will have to call someone else
  • Verizon just might have done my company in
  • Have to move these parts
#1054689
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When I signed up for HUM I wasn't told about the monthly charge of something like $55 for cell service. I was told there was only a minor charge for the device paid over two years. When I called Verizon to complain Verizon said to return the device to the store where I...
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TimelyTapir
TimelyTapir

what do you mean?

1.0
#1391347
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I have had verizon for about 12 years now and paid my bill before my due date for every month of every year.I consider myself a good customer.But Im pissed off this time--for 12 years this company has repeatedly ripped me off. First off this company is a multi billion...
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1.9
I liked
  • Most coverage is good
I didn't like
  • Cost is way too high the customer reps lying all the time
#1390951
Reply to reviews
Its been a few days since dealing with customer service at Verizon and i feel like my experience is literally eating at me! I am so upset i cant/wont stop untill i get the agents name who was so rude! I signed up for Verizon because i heard great things. Customer...
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Anonymous
Anonymous

Be careful with any cell phone store because many are contractors or authorized dealers. They are not actual company employees. There could be quality issues from employee tur...

1.0
I didn't like
  • Lies about signing up for services
  • Lack of accountability
  • Rude supervisor
#1274579
Reply to reviews
Cant watch any programs on my so called unlimited plan . Start watching & throttled to death ! Hotspot NOT so hot !
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Anonymous
Charlie Christian

I enjoy Verizon however, their charges are outrageous. When I go over unlimited data I am charged what seems like $15 an hour. Attempting to call Verizon is problematic at bes...

1.1
#1390762
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AD deceiving and down right misleading... Verizon don't have your back!!
Verizon sent a text pictured below Saying they have our back.. since we were going thru a disaster (Hurricane Lane) effective thru Aug 28 we would have unlimited talk, text, data for the affected zip codes... We were in the zip code but our data kept going down.. so we...
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sumi9
sumi9

I don't know why the entire pic is not showing.. it says.. We've got your back. We've got your usage. Sometimes life throws the unexpected at you and it could mean using servi...

1.0
I didn't like
  • Deceptive advertising
#1341378
Reply to reviews

DUMP VERIZON!! I have had service for over two years and previously for over 5 years and never missed a bill. Last month when I went to pay my cellphone bill there was a payment of $150 on my account made by an unknown source. So I was not able to pay my bill as there...
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1.7
I didn't like
  • Poor service when needed the most
  • Being berated by customer service reps
  • Being told its my fault they messed up my account
#1388914
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Was robbed of iPhone, iPad, credit cards and checks. Police report was made. Investigation made re robbery. Instead of. Edison helping me they swindled me Told me about this great promotional plan to get IPad and add it to account. They told me my bill would be $432.00...
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Anonymous
Anonymous

Get another, cheaper phone right away before these crooks ding your credit reports. After that, you can tell them to see you in court.

1.1
#1386597
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2018 - recently downgraded my Fios TV package from Preferred HD to a "Custom TV" plan. this means downgrade from ~350 channels to ~200 channels and save about $80 per month - and yes most channels are junk as we all know. Agents tells me the five different Custom TV...
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1.0
I didn't like
  • Verizon agents are untruthful and manipulative
#1358695
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My husband authorized Verizon to take a $50.00 pmt, and over$900.00 was taken out. This leaves us with $0.00 in our account for 24hrs or more. All they said was we are sorry and it was just a human error. That's a HUGE human error!!!! We have no funds to eat, get gas...
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1.0
#1386675
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