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We signed on for the one talk app with Verizon wireless and ended up with our customers not being able to reach us. After 60 seconds of silence a recording comes on saying that all circuits are busy and to try again later. Before this problem we also could not get a...
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Anonymous
Chris

One talk has cost us a fortune. It’s junk don’t use it.

Anonymous
FB

My business phone system is a shambles. One talk is clearly a beta test. Every time they try to correct something—my phone gets shut down for a week. Stay away from this produ...

1.0
I didn't like
  • Verizon just might have done my company in
  • We mover aircraft parts for the airlines
  • Have to move these parts
#1054689
Reply to reviews
AD deceiving and down right misleading... Verizon don't have your back!!
Verizon sent a text pictured below Saying they have our back.. since we were going thru a disaster (Hurricane Lane) effective thru Aug 28 we would have unlimited talk, text, data for the affected zip codes... We were in the zip code but our data kept going down.. so we...
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sumi9
sumi9

I don't know why the entire pic is not showing.. it says.. We've got your back. We've got your usage. Sometimes life throws the unexpected at you and it could mean using servi...

1.0
I didn't like
  • Deceptive advertising
#1341378
Reply to reviews
Its been a few days since dealing with customer service at Verizon and i feel like my experience is literally eating at me! I am so upset i cant/wont stop untill i get the agents name who was so rude! I signed up for Verizon because i heard great things. Customer...
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Anonymous
Anonymous

Be careful with any cell phone store because many are contractors or authorized dealers. They are not actual company employees. There could be quality issues from employee tur...

1.0
I didn't like
  • Lies about signing up for services
  • Lack of accountability
  • Rude supervisor
#1274579
Reply to reviews
I Called Verizon on 5/18/18 to repair a residential phone line. Sounds simple enough doesn’t it. They refused to repair the existing line and said they were going to run a new fiber cable to the house. A week later on 5/25 they showed up and ran a cable above ground...
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FriendlyHowlerMonkey
FriendlyHowlerMonkey

This is Verizon, if we had a choice they would not have any customers. As it is there is only a choice between really bad and worse.

Anonymous
Anonymous

Right, welcome to Verizon. And you also learned the same basic truth about the BBB. Common mythology seems to persist in the fantasy that they are The Commerce Police or some ...

1.3
#1293041
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In may I received a call from Verizon regarding free movie channels for 90 days. Well the day when to cancel is coming up I want to make sure I am not charged for the service. I was not sure if this was FiOS or the wireless side. We never received the channels. I...
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1.0
I didn't like
  • No solution was given
  • Technical support
  • Service
#1328896
Reply to reviews
Nasty rep named Alfonso. Two land lines that we have been paying an arm and a leg for since about 1998. One has static only. One has dial tone and lots of noise on the line. Called Verizon customer service line 5 days in a row, about 10 attempts each day from the one...
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#1331503
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I have contacted them for a few issues. My internet was working in every room (after we moved)- several transfers in the calls before being told I needed a technician to come out.. Our TV DVR was not as I had previously and was supposed to be the same... that took 4...
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Anonymous
Anonymous

Worst company in the country ; bar none. The evil embodiment of greed. No doubt there are 6 more deadly sins of which Verizon is guilty ; (7 altogether) . Easily include : slo...

#1349944
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Verizon Fios has some nerve. I know that no-one is shocked by that statement. Anyway, HBO was included in my package for years. I just received a letter from Verizon that says they are taking HBO away and if I want it, I now have to pay extra for it. Seriously? Pay the...
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nglegal
nglegal

And, the letter is signed by Mike Cingari - Exec Director of LOYALTY Marketing. Ha!

#1339117
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I am having nothing but trouble with the verizon internet service since i upgraded their service supposed to a better grade, according to them, 150 MBPS. Have been with Verizon now about 4+ years and these year the internet connection is getting worst every week. It...
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#1328012
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Just received my Verizon bill,time to renew.Great news now paying same money for less channels.Have same ultimate package phone,tv cable bundle ultimate package best you can get but does not have all pay channels included like before, feel like I was kinda tricked same...
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Anonymous
Anonymous

That’s exactly what happened to us this week, after being customers for more than 20 years ! Paying more getting less! Very disappointing!

I didn't like
  • Broken promises
#1348790
Reply to reviews