Verizon Reviews and Complaints
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Customers don't like
- Incompetent customer service
- Customer service
- Poor service
Customers like
- Internet
- You are a bunch of overcharging crooks
- Customer service
Verizon sales people at the time of phone purchase also sells HUM (A vehicle "monitoring" attachment) as "free". I verified many times it was free with the salesperson. I received assurances it was free. It is not. There are many complaints online of people having the...
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You destroyed my pictures on your cloud, because you are greedy , incompetent and heartless. Someone needs to stand up to you. I was just interviewed by a major network and soon everyone will know what dirt bags you are. As if the California wild fire incident wasn't...
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My husband wanted to purchase smart phones because the 3G platform was not going to be in existence any longer, therefore making our basic phones no longer any good. We found a couple of phones for about 168.00 a piece that was affordable to us. Got to the store and...
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I didn't like
- Being told one thing and being lied to
Had insurance coverage through verison. My iPhone was stolen. Reported the theft immediately to Verison. Customer Service. The told me on August 24th I would have to pay $199 replacement fee. I did not immediately reply because I really did not have funds for...
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My phone was dead and I need to change a new phone and I went to Verizon store in 72 university Hwy, Madison Al and one of the staff treated me as a thief. I explained my situation but he didn't seem to believe what I was saying. He started ignoring me and sounded very...
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My internet connection went on on a Friday morning. I was going out of town until Saturday night so I didn’t bother to mess with it until I got home if it was still out. I got home and saw it was still non-functional. I called Verizon, went through the phone tree with...
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Verizon - Inconsiderate
Please have your drivers not block walkways which people with strollers, bikes, and tons of school kids need to use to stay safe
We have been with Verizon for several years. Over the past 5 - 6 months our cell reception has gotten weaker and sometimes non-existant. Several calls for tech support, nothing has been done to check into it. Our local store was sold to an independent owner, and now...
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I can't believe there are not more class action suits against this company. For more than 30 years Verizon has lied to me repeatedly about prices and plans. Recently I was told that I was placed on an unlimited cell phone plan, and proceeded to have the highest bills...
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Similar to Verizon
I purchased a Samsung Galaxy note for my wife as a gift it cost 1299.00 I also purchased the most expensive insurance the plan would allow for the device . My wife is having technical issues because of the devices S pen . We have only had the device for 8 days , So...
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The title of your post was all I need to agree with you. The rest of your story is whiny and unnecessary. Print copies of pictures that are precious to you. It is common sense...