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Verizon - Prices just keep going up and up for the same service.

I brought back a box to lower my monthly payment and to no avail the price went up 2 months in a row they say its taxes and service changes what a ripoff I never changed the service, someone needs to check out this company. im going back to cable.
1.0
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Billing Practices
Customer service
Value for money
I didn't like
  • Customer service
  • Getting ripped off
#1449672
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Verizon - Service is getting worse in our area.

We are constantly getting dropped calls which we never did before in our office. We are in the town of Marcy ,NY on rt. 49
#1445437
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Verizon in Minneapolis, Minnesota - OneTalk

we switched to verizon onetalk for our business. We were sold a story and an entire system that does not do what they promised. Customer service is the worst I have ever seen. We were overcharged for our phones and now we are in collections due to the sales rep not giving us the credit he promised. DO NOT USE THIS SERVICE. IT IS HORRIBLE
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Product or Service Quality
Reliability
Warranty
I didn't like
  • 53 minutes on hold to talk to collections then call dropped
  • Deceitful practice
  • Unprofessional and lack of care and concern for loyal customers
#1440743
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Verizon - Thiefing bastards !!!!!!

Stole money from checking account. Was given Wtf permission to access my checking account for monthly charges but instead withdrew more than .monthly payment. When challenged, some how one time charges appear and charges not previously identified from past identified. Three opportunities given to right the wrong and to explain charges not fully identified. Informed them to discontinue services, then and only then they offered to reduce my monthly bill to a lower rate as a peace offer. Don't trust them. On my way to AG . Dropped Verizon due lying and thieving Now intend to drop Verizon mobile
#1437699
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Verizon no internet services again

Couple months ago i had no internet services. I called Verizon over and over, the reasons, there were several, no service in my area, they are working on it, oh no-there isn't an outage in your area. I was also told different dates and time it would be up. Finally, i was told that i needed to change my password. I received service back once i changed my password. I know this sounds crazy but true.. so here we go again, i don't have any service again. Verizon's customer service is the most horrible company on the face the earth, not to mention it's hard to understand them because they don't speak English.
1.0
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Reliability
Value for money
Website
#1437032
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I bought a brand new I phone 8 in November, mainly because I heard all of the great stuff about security, but after buying it and really thinking this is a great phone to it being, the next morning locked up so tight people at Verizon didn’t know even what to do...
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1.0
#1436695
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the caller posed as a dead relative saying things that never acccured and this is not the first time it has there is a customer of yours named mike casrpenter who had been harrassing mer for years that i beleive there is phone evidence that he is threartening them to...
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Anonymous
Anonymous

Call the police I mean you have the number. They can trace the call. You have to actually call the police not just type that you did. Verizon might be able to help you but in ...

#1435257
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Verizon - Dissatisfied

I have spent many hours with reps trying to get my phone to work properly..when anybody calls me, most of the time they can't hear me..now my Bluetooth does not work..etc etc
1.7
Details
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
#1434484
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Verizon in Richmond, Virginia - Red light on control box in basement

A red light is on my Verizon box in my basement, indicates , replace battery, does Verizon replace it. I don't intend to do it. I called Verizon, talked to a computer, a nightmare, no results. my address 6240 evelyn st Harrisburg pa 17111
I didn't like
  • To complicated
#1434273
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Resolved
Verizon - Telecommunications monopolies are our new overlords
I just changed to a 2gb plan because I did not need unlimited data only to find that my hotspot connection keeps getting throttled by the greedy psychopaths running their business even though I have only used 25% of my allotted data. The result is that I am a thousand...
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1.3
I liked
  • Connectivity hotspot
I didn't like
  • Repeatedly getting no support
  • Having their lawyer call me
  • Being evasive and vague about my issue when i ask for help
#1434011
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