I was interested in getting Fios service when it cam available to my area. When it did, Verizon came and installed the box in the ground by my telephone box. But in doing so they tore up a portion of my grass.
There is no other person on my block that has happened to.
I've called numerous times to the number I was given by a representive (888-553-1555), which belongs to Technical Support for Fios. Every time I've called I was told someone will call you in 48 hours. I was given a ticket number the first time I called.
Then I was given a second ticket number the second time I called and was advised that I should refer to this ticket number instead of the first one. I have yet to receive a call from a Verizon employee regarding this issue.
As far as I know no one has even stopped by 9as I was told someone would) to investigate what the problem was. They also keep saying after I refer to the ticket number that it has to be put back on the list. My question is why was it removed from the list in the first place.
Product or Service Mentioned: Verizon Technical Support.