Yelm, Washington
Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

We brought verizon phones buy one get one free and a military plan which we didn't get military discount we paid $330.00 dollars to get these phones and another $89.00 dollars for one that we ordered they said our bill would be $210 dollars a month we knew our first bill was going to be high which was $511.00 dollars then after 14 days we get a bill saying our next bill was going to be $554.00 dollars a month by now the 14 days turn in policy has expired and they don't take back the phones who in there right mind going to paid $554.00 a month for phones when they said $220.00 they ripped me off a military retired solider after all I been thru for 21 years and get ripped off by a phone company no respect for Verizon at all going to take this matter to channel 5 news BBB IG NTC and anybody else I can to get this problem solved instead of leaving me hanging with also $3000.00 dollars worth of phones I called and called I got the run around

Product or Service Mentioned: Verizon Phone Service.

Reason of review: Problems with payment.

Monetary Loss: $3400.

Preferred solution: I want to return the phones back and just pay my monthly bill of $210.00 like they promised and go to another carrier.

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