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in contract but computer continues to over charge and i have to call in each month for credits bit have been told that the computer generates these charges and can not correct via computer. I have to take my time out and find a representative that can credit correctly.

Within this time , I am charged late fees and no one seems to undersatnd why my contract is what it is.

I am grandfathered in , yet i continually get charges each month that I do not incur because the prices have gone up. They owe me not me owing them .

Review about: Verizon Customer Care.

Reason of review: Problems with payment.

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Anonymous
#1395798

Sue them for breach of contract. They would do the same to you...when you win, then the FCC and your state"s attorney general will also take notice.

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