(19 of 2401 reviews match)
Latest review first
Verizon in Canby, Oregon - The best service ever is always at the Canby outlet..they ar
They service in canby is always outstanding..i will go no where else
Verizon Customer Care Review
Dropped calls four in a row all after waiting ten min or more to talk to someone so maddening!
My phone was fine at first. after a few months it would heat up, very hot, too hot to handle, sometimes even when not in use. After that, even when cooled down the phone never worked properly again. the screen would spin wildly. the touch screen would not function...Read more
The only way I can describe Verizon customer service is instead of using a star rating they should use a zero (00000) rating. They don't deserve a star, not even one. The so called customer service number is more focused on selling you something with a recorded...Read more
Verizon Phone Service Review
Is there anything customer service CAN help with? They cant tell me why im burning data with the data tab turned off, they cant answer detailed questions about bill, they cant help with email login etc. No email for weeks and not only didnt tbey help but they wasted 38 minutes and screwed up my phone worse than told me to go to a verizon store! Once again, what the *** does verizon do?
Verizon Phone Service Review
Been trying all month to find out why im using data with my mobile data tab turned OFF! Not only do they tell me nothing but tech support hung up on me last time. Horrible customer service! What am i supposed to do? Somehow my phone is using data with the data off! If not them who should/could help?
An inexperienced representative said he was matching Best Buy's trade in prices and ordering my upgrade phone. When I did not receive a confirmation I called Verizon and no record. They investigated the call and agreed to give me what I was offered for a trade in and...Read more
- Resolved misinformation by rep
I have been on the phone for over 45 minutes just today, and I am waiting until April to move all of my business somewhere else.We have been loyal customers of Verizon for over 12 years and as soon as I moved my lines out of a package we had with family members, the...Read more
I bought a new Apple 4 about 6 months ago and have been having problems with the battery for about 4 of those months. I kept going back to the Verizon store and they would adjust something and then say come back if it didin't work. Well I finally had it and last...Read more
We had Verizon's MiFi for almost 2 years. Eighteen months into the contract we lost our home and moved into a trailer in a rural mountain community. Although we tried repeatedly, we were unable to get enough signal from Verizon in this location to access anything...Read more
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