State: New York City: Brooklyn Product: Verizon Mobile Phone Service Clear all filters (1 of 38 reviews match)

Verizon in Brooklyn, New York - Told to change my phone number to resolve an issue

First, the account is in my wife's name, Randy Bolton. I first had a service issue, no dial tone, on May 3, reported on May 6, and still not resolved. I was also advised on May 12, that changing my phone number would resolve the issue which it did not, and then I was told later that day by Tech support that changing a phone number will NEVER resolve any issue. Now they are unwilling/unable to give me back my original number even though it was one of their reps, Jean, who told me to do this I want my old telephone number restored
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#847181 Review #847181 is a subjective opinion of poster.
Verizon Mobile Phone Service
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered

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