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I have been with verizon for about 10 years I co signed on a phone for my son who ended up not paying the bill. I did not know this and went in to upgrade our phones and are told we owe them money. I was surprised and asked why they did not send me anything and they...
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2.3
#1057983
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My father who is a little older wanted to get phone service in the senior living he was moving to and Verizon was suggested. When he moved to the new residence, there was no possibility of having verizon service there, Verizon said they would send a router ( I don't...
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1.0
#896443
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What the *** are you doing? You raise my coat 40% and your service gas gone to ***. I am looking for better service and price.
Sauk Rapids, Minnesota
#818309
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I've had Verizon wireless for 5 yrs, renew my contract twice. I am pissed off!!!! I've always had Verizon to Verizon no charge. I went to Kansas City/ Missouri for a month. I kept in contact with my family and friends mobile to mobile for the whole month. When...
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Anonymous
Lynn

You\'re a ***, really, you are. Are all the people on this site THIS ***?

#260463
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Employees at Richfield, MN VZ corporate store bricked my phone with a bad software upgrade, handed it back to me and told me it was my problem. They had actually activated the phone before the upgrade and the hardware was working perfectly --- until they flashed it....
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Anonymous
3Droid

Nope, it worked like a charm before the upgrade. They had it activated and everything. The software update was optional \"nice to do\", and it bricked the phone.

Anonymous
Nondescript ***sumer

Unfortunately, when a phone is brought in for troubleshooting, applying any necessary software updates and/or resetting the phone is standard procedure and cannot be avoided. ...

#252432
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I have dealt with Verizon wireless, internet and now telephone for several years now. Each of their products has one thing in common, horrible customer sevice. I cancelled my service in June as I sold my home a relocated in July. Verizon continued to charge me for...
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#199654
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Verizon Wireless has been the worst company for the last year. I spent at least 2 hours per call trying to resolve all the problems. Each agent had a different story, many hung up, 80% were rude. I was a customer for 5 years!!! In the short time I was with T-Mobile...
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Anonymous
Kim

I\'m dealing with this myself - after going into a store and being lied to, being told that I HAD to buy a new phone because the port was bad, imagine my surprise to find out ...

Anonymous
Alex Huffington

I know I received the worst customer service from Robert Clayton. I don\'t think he is an agent anymore but his customer service skills were lacking to say the least. He was...

#194861
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I attempted to make an online payment for half of my bill, which wasn't due yet. I changed the amount from the full bill to the amount I wanted to pay after entering my card information I was informed I paid the full amount --which was not my intention. After that...
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Anonymous
Verizon crooks

I broke my Verizon iPhone and purchased a new phone and service with sprint in June. I also disconnected my verizon service in June, they withdrew $77 from my account in Augus...

Anonymous
Sal

:upset :eek :sigh :x :( :cry verizon stole my 600$ .

#146836
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I tried the Verizion 30 day test drive Back on March 3rd of 08, it is now July 18th. The advertisement said to test drive the phone for 30 days and if not satisfied with it they would refund your money as long as you sent the phone back within the 30 days. Ok so I sent...
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Anonymous
vzw rep

that statement doesnt sound very accurate. In order for your service to be activated, you need to accept the agreement. the details of the \"test drive\" is also in the coll...

#127801
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I tried the Verizion 30 day test drive Back on March 3rd of 08, it is now July 18th. The advertisement said to test drive the phone for 30 days and if not satisfied with it they would refund your money as long as you sent the phone back within the 30 days. Ok so I sent...
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Anonymous
A

Yeah, I was thinking we\'re only hearing his side of the story and it doesn\'t add up. I sell wireless (not verizon tho) and they don\'t do that kind of stuff~ it has to be so...

Anonymous
Dan

You need to read the test drive info... It says right in the flyer, on your sales slip, online AND in the stores that in order to cancel in the first 30 days without penilty y...

#127800
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