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Verizon - Very unprofessional technician

They give me date and time for the installation between 10 am - 12 noon nobody show up. No phone call no e-mail about what happened. I decided to call Verizon customer service to find out what going but I don’t get any good answer. A very poor customer service I experienced.
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#1177389
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10.20.12 No service on my phone, No call, No txt, No Internet - it just had to happen on my anniversary day! Called CS spoke with Maurice who was by the way very helpful and patient.. With the 3 hours I've spent on the phone with him I must say that's quite impressive...
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Anonymous
Anonymous

Did you ever think that Nikki has been dealing with rude individuals all day?Customer service means providing your customers with a way to find resolutions for their issues. I...

#549135
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When Verizon installed their FIOS fiber optic cables in our neighborhood, they used a crew that I suspected were illegal migrants. When I tried to communicate with them in an effort to persuade them not to destroy my landscaping, they could not undersatnd (I speak no...
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Anonymous
Brian

Hawaii, is a long boat ride for illegals. I am not saying there aren\'t any... just sayin\'

#284794
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I'm pissed! My husband and I have VBlock which blocks all text messages. We did it at a Verizon retail store in April. So we are NOT supposed to be charged for texts. But since then we are still charged for texts. We call them every month to *** charges as we have...
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#258282
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I requested my Verizon wireless phone services be suspended. After several months they automatically turn phone back on without my consent. I did not use the phone or any services but was stilled billed. I talked to customer service supervisor and got bill...
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Anonymous
Anon

I do need to advise you that per vzw policy if an acct is on vac susp its only for 3 months unless there is a documented reason why it shouldn\'t be. This is the case due sole...

#240551
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