Verizon sent a text pictured below Saying they have our back.. since we were going thru a disaster (Hurricane Lane) effective thru Aug 28 we would have unlimited talk, text, data for the affected zip codes... We were in the zip code but our data kept going down.. so we...Read more
Verizon - Very unprofessional technician
They give me date and time for the installation between 10 am - 12 noon nobody show up. No phone call no e-mail about what happened. I decided to call Verizon customer service to find out what going but I don’t get any good answer. A very poor customer service I experienced.
10.20.12 No service on my phone, No call, No txt, No Internet - it just had to happen on my anniversary day! Called CS spoke with Maurice who was by the way very helpful and patient.. With the 3 hours I've spent on the phone with him I must say that's quite impressive...Read more
When Verizon installed their FIOS fiber optic cables in our neighborhood, they used a crew that I suspected were illegal migrants. When I tried to communicate with them in an effort to persuade them not to destroy my landscaping, they could not undersatnd (I speak no...Read more
I'm pissed! My husband and I have VBlock which blocks all text messages. We did it at a Verizon retail store in April. So we are NOT supposed to be charged for texts. But since then we are still charged for texts. We call them every month to *** charges as we have...Read more
I requested my Verizon wireless phone services be suspended. After several months they automatically turn phone back on without my consent. I did not use the phone or any services but was stilled billed. I talked to customer service supervisor and got bill...Read more
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