Verizon - Very unprofessional technician
They give me date and time for the installation between 10 am - 12 noon nobody show up. No phone call no e-mail about what happened. I decided to call Verizon customer service to find out what going but I don’t get any good answer. A very poor customer service I experienced.
10.20.12 No service on my phone, No call, No txt, No Internet - it just had to happen on my anniversary day! Called CS spoke with Maurice who was by the way very helpful and patient.. With the 3 hours I've spent on the phone with him I must say that's quite impressive...Read more
When Verizon installed their FIOS fiber optic cables in our neighborhood, they used a crew that I suspected were illegal migrants. When I tried to communicate with them in an effort to persuade them not to destroy my landscaping, they could not undersatnd (I speak no...Read more
I'm pissed! My husband and I have VBlock which blocks all text messages. We did it at a Verizon retail store in April. So we are NOT supposed to be charged for texts. But since then we are still charged for texts. We call them every month to *** charges as we have...Read more
I requested my Verizon wireless phone services be suspended. After several months they automatically turn phone back on without my consent. I did not use the phone or any services but was stilled billed. I talked to customer service supervisor and got bill...Read more
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