I seen an ad on their website, buy an iPhone 8 get it for 50% off, I called and the rep informed me that my iPhone was obsolete and nobody wants it for a trade in, but he also informed me that to get this deal I needed to trade in an iPhone 8 or plus or iPhone 10 to get this deal, there was nothing on the site on trade in's, Why are they putting these ads up and you can't take advantage of it. So I didn't get the iphone8 plus that I wanted.
I have been a customer for over 20 years its time to find another carrier. They have put ads on there web site in the past for deals you call and you can't get WHY!!!!!!
Product or Service Mentioned: Verizon Deal.
Reason of review: Not as described.