I have now been on the phone for ONE HOUR (yes i am still on hold)..been transferred to FOUR departments and I still haven't spoken to anyone that can help me....and I am not even a customer yet....this is me trying to become a customer!! LOL I don't see myself going with them now since I can't even get them to show my address in their system. What a joke...please train your people better.
People I spoke to who transferred me to the wrong dept:
Sven - Billing and Sales Dept
Elle - Customer and Sales dept (nasty attitude AND got the reason for my call wrong..try listening more)
Brit - Elle's manager...on hold now from her trying to figure out who can help me. If she doesn't get me to the right department, I'm done! And I am officially DONE holding. POS
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of verizon customer care. Verizon needs to read this review and look into the issue (if any) according to poster's claims.