Not resolved

Please don't fall for the Verizon support for women victimized by domestic violence. My daughters new Apple device was destroyed by her abuser.

The next step after court was the Verizon store to see what we could do to replace her phone. The result was absolutely nothing! I was required to use another upgrade from secondary line, pay a activation fee, and was enrolled in the insurance plan! I was given a hard sell on adding a tablet and fell for the "package plan" with screen glass saver and a charger I didnt not want!

What was my response going to be with my traumatized daughter next to me during the process? Shame on you Verizon!!!

Review about: Verizon Customer Care.

Reason of review: Other issue.

Monetary Loss: $800.

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