Not resolved

Verizon denies bad wiring found by technician who was dispatched by their corporate office. He was obviously unaware of my open complaints to the Pennsylvania Public Utility Commission and made a statement that my concerns were true.

They have done everything to humiliate me. Going as far as sending an attorney to my home, who was condescending, overbearing and rude. The problem was repaired and I did not receive the full credit towards my bill as promised by a representative who has mysteriously faded away. His name was "Ray Lewis".

Yeah I'm laughing to and crying at the same time. Now my bill is $916.70 and still waiting for "Ray Lewis" to be located.

Monetary Loss: $917.

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