We're having the exact same problem - this company is useless - how they stay in business I don't know. Their poor hapless CSRs don't have a clue as to how to do their jobs and force soon to be former customers to suffer through endless holds, endless transfers and...Read more
Verizon makes it nearly impossible to talk to a human! It seems they purposely try to frustrate you so you hang up. So frustrating!Read more
My son decided to get his own cell phone service. Every month there are charges for things we dont understand. Once we found out about unlimited calling service, we were told the bill would be no more the $250/month for 3 lines. The bill has been almost double that...Read more
My home phone line was down. When I tried to call to get help I found it almost impossible to get a real human on the phone. I had to lie to the robot that was giving unclear questions, forcing me to give incorrect responses. Once I lied and actually was put on hold...Read more
I have to tell you, I am fed up with Verizon. So much so, that I am an RCH away from cancelling everything I have with the Verizon name, and that is about $1000 per month between my small business, my home phone/internet/and TV, and my wireless account. In fact, I am...Read more
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