Contact Verizon Customer Service
Verizon Phone Numbers and Emails
Toll-Free Number:
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(888) 922-0204Customer Service
Customer Service:
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(800) 225-5499
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(833) 837-4966
Accessibility:
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(888) 262-1999National Accessibility
Verizon Emails:
Contact Information
Verizon Website:
Verizon Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Verizon Privacy Office
1300 I St., NW Ste 500 E.
Washington, DC 20005
United States
Verizon Legal Department
Reading International Business Park
Basingstoke Road
Reading, Berkshire RG2 6DA
United Kingdom
Payments Address:
P.O. Box 408
Newark, NJ 07101-0408
How Good is Verizon's Customer Service?
Summary of Verizon Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Verizon?
Payments and Charges Question:
- “Bill went up”
- “Trying to geet my bill lowered”
- “Billing”
Product/ Service Question:
- “Reconnect a line”
- “My home phone is not working”
- “Propert damage”
Staff Question:
- “Customer service”
- “No service”
- “New service”
Request for Information Question:
- “Bil question”
- “Question about a phone trade in”
- “Need to speak with a person”
Activation/ Cancellation Question:
- “Activate my phone”
- “I want to cancel my service”
- “Cancel service”
Account Question:
- “Acct”
- “Extension on my account”
- “Opened a new account and my newphoneisstillnot working”
Return/ Replace Question:
- “Need to change my phone number”
- “Replace my remote”
- “To change my. Phone over to a different company see I was having problems with the phone people couldn't hear me or couldn't understand what I was saying”
Cards Question:
- “Change credit card number for auto bill”
- “Provide new card number”
- “Need new Sim card”
Shipping and Delivery Question:
- “New phone haven't been delivered”
- “New phone is enroute to wrong address as we speak”
- “Why I haven't received a bill yet”
Refund Question:
- “Refunds”
- “I did receive my refund”
- “My refund”
Employment Question:
- “Payoff my cell phone”
- “Pay off my phone”
- “I want to know my pay off on my phone”
Website/ Application Question:
- “Atp application”
- “Trying to logon to Verizon application. I'm a new customer. I just ordered a phone last night.”
- “Website”
Other Question:
- “Upgrade my phone”
- “5G gateway”
- “No dial tone in my land line”
About
, , , ,
Verizon was founded in 1983 as Bell Atlantic Corporation. It got seven Bell Operating Companies from AT&T company after its breakup. Nowadays the company is headquartered in New York, New York. Verizon Communications, Inc. was created in 2000 after the acquisition of GTE be Bell Atlantic, which was one of the largest mergers in the US history. The name of the company is a portmanteau word formed from veritas and horizon. The company specializes in communications services providing Broadband Internet services, Television services, wireless telecommunication services and Local wireline. Company's net income is $6,119 billion. Verizon Communications employs over 239,000 people. The tag line of the company is: "We never stop working for you".
Verizon is ranked 422 out of 2019 in Telecommunications category
USA
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