Contact Verizon Customer Service
Verizon Phone Numbers and Emails
Toll-Free Number:
-
(888) 922-0204Customer Service
Customer Service:
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(800) 779-2067Executive Team
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(800) 225-5499
Accesibility:
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(508) 251-5301Videophone
Verizon Emails:
Contact Information
Verizon Website:
Verizon Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Verizon Privacy Office
1300 I St., NW Ste 500 E.
Washington, DC 20005
International Data Privacy Office
Verizon Legal Department
Reading International Business Park
Basingstoke Road
Reading, Berkshire
RG2 6DA UK
Basking Ridge Operational Headquarters
One Verizon Way
Basking Ridge, NJ 07920
Payments
P.O. Box 408
Newark, NJ 07101-0408
Bankruptcy Administration
500 Technology Dr., Ste 500
Weldon Spring, MO 63304
How Good is Verizon's Customer Service?
Summary of Verizon Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Verizon?
Payments and Charges Question:
- “Payment”
- “Instead of decrease in vill from $108.30,signed up for automatic payment, then you increased in to $119. That is why I hate automatic payments”
- “Bill”
Product/ Service Question:
- “Phone suddenly can't connect other phones are fine”
- “I receive my internet only in one room”
- “Phoneisntworkingrigj”
Staff Question:
- “To suspend service”
- “Services and price”
- “Service issues”
Request for Information Question:
- “Question about iPhone”
- “Question about internet service on an ipad”
- “Check on my payment”
Activation/ Cancellation Question:
- “Cancel visa cards”
- “Cancel”
- “Cancellation of my subscription?”
Account Question:
- “Need my account number for Verizon”
- “Update my account information”
- “Account”
Return/ Replace Question:
- “Change my phone plan”
- “I need to return boxes.”
- “Equipment return acct in collection”
Cards Question:
- Change credit card number for payment
- “I have a new credit card”
- “Credit card change”
Shipping and Delivery Question:
- “Tracking order”
- “A Samsung tablet was part of my promotion. I haven't received it yet”
- “Package update”
Refund Question:
- “Refund”
- “Promised refunds that haven't happened”
- “My refund”
Employment Question:
- “Pay off my phone”
- “I want to know my pay off on my phone”
- “Pay off”
Website/ Application Question:
- “Trying to logon to Verizon application. I'm a new customer. I just ordered a phone last night.”
- “Website”
Other Question:
- “Phone plan”
- “Phone”
- “Call”
About
, , , ,
Verizon was founded in 1983 as Bell Atlantic Corporation. It got seven Bell Operating Companies from AT&T company after its breakup. Nowadays the company is headquartered in New York, New York. Verizon Communications, Inc. was created in 2000 after the acquisition of GTE be Bell Atlantic, which was one of the largest mergers in the US history. The name of the company is a portmanteau word formed from veritas and horizon. The company specializes in communications services providing Broadband Internet services, Television services, wireless telecommunication services and Local wireline. Company's net income is $6,119 billion. Verizon Communications employs over 239,000 people. The tag line of the company is: "We never stop working for you".

Verizon is ranked 389 out of 1792 in Telecommunications category
USA
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