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Ever since i signed up with verizon fios i am unable to get

proper broadcast of sony tv channel. channel 1754

the picture freezes and everytime there is a mjaor rain

there is outage.

the next step is the worst cant get thru to a representaive i was on hold for 2 hours and no one.

the next time i scheduled a call

call came on time but the cust service picked up only after 15 minutes.

did not hear me just wanted to hear her own voice and thought she knew what the problem was without lsitening to me.

I told her i had the same issue in the past and they needed to send out a tech to fix it from the central station and not just do a test.

so all she did ws let me get you over to tech support without waiting to see if I would connect.

SAME RESULT no one picked up for 3 hours and the call was disconnected.

It seems that the frequency on which they are transmitting this channel from their central station is not compatible.

I still am not able to view this channel and the problem remains unresovled.

User's recommendation: if you are watching sony tv do not use verizon fios go to cablevision.

Preferred solution: Deliver product or service ordered.

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