Verizon
Reviews and Complaints
To let others know how well this service from this company is
Landline
They didn't take there payment
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Verified ReviewerLocked out of account
User's recommendation: Great customer service support
804513****
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Verified Reviewer | Marion, OhioNeeded proof or purchase with serial number
User's recommendation: Stay with verizon!!!
Tech support
User's recommendation: Recommend fios
Payment issue
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Verified ReviewerBill Payment
- Coverage area
- I loved my phone company
- Being made to talk to robots
Preferred solution: 8095311136 please call me ASAP
I need help with my phone bill this month
To get number necessary to turn the Verizon equipment in to the store.
315724****
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Verified ReviewerI have no complaints. I was properly treated, unfortunately I accidentally cut off my call and was unable to continue a solution to my problem.
- Coverage area
- Cannot reach rep
Preferred solution: make easier for customers to communicate via FaceTime if no cellphone is available or store is close.
Christopher Tyson
- Face to face support
- Not all locations are the same
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Verizon cut off my husband's phone when he only owed them 76.00 he has never not paid the bill. He forgot to pay because I had surgery and he was so worried and concerned about me being alone.
Now these nasty people want to charge him a 30.00 reconnect fee yet they are saying everywhere "Verizon will not cut off your phones in these times" this is an out and out LIE. My advise to anyone is find a new company one that cares about you as a customer.