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Verizon worst

1.4
Details
0 star. Very very bad customer service. They just hang up on you because they can not resolve the problem.
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Review #1582892 is a subjective opinion of poster.
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Verizon - Rip-Off

1.0
Details
Verizon - Rip-Off
Noticed on my bill a line that says "Verizon Surcharge" $5.30. I go back a few montgs and the charge is $1.93 and $2.78 etc etc. I call and inquured what this is is. I am told that it is a charge to go into a store. WHAT!?!? They CHARGE to go into their store??? Awe *** NO!! They dont TELL you about these CHARGES and the amount is random. I called the Ohio State Attorney General's Office and filed a complaint. CHECK your bills for unauthorized charges. Verizon is a RIP-OFF!!!
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Reason of review
Problems with payment
Review #1582703 is a subjective opinion of poster.
1 comment
1.0
Details
Verizon installed the new boxes & they don’t work. Raining, they go out, Light rain, volume goes up & down, tv’s freeze for no reason, some channels change to Spanish on own. 1 box is wireless, that one never works. They send a signal, it works then goes out 10 minutes...
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Anonymous
#1713398

"Verizon" ( a senseless, made-up committee name ) is perhaps the single greediest company I've ever encountered. They charge more for less than any other enterprise I have yet...

Author
Review #1580787 is a subjective opinion of poster.
1 comment
I signed up for auto pay with Verizon in May 2019. First bill was paid with one debit card, and they were authorized to automatically deduct future bills from a different account. However, when I check my statement from PFCU it reflected the payment of $79.99 for June...
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Anonymous
#1713399

It was a horrible idea to turn to "automatic pay". Rule 1 : automatic things automatically foul up. Why you would trust the greediest, least ethical company in the world with ...

Author
Reason of review
Problems with payment
Loss
$80
Preferred solution
Full refund
Review #1579381 is a subjective opinion of poster.
0 comments
1.0
Details
On June 16th,2019 we went to Verizon store located at “3963 Lavista Road, Tucker, GA 30084” to add a new line to our existing plan and I bought a ‘Motorola G7’ phone, sealed in the box, for the new line. The representative ‘Shazi’ attended us. After coming home, the...
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Author
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1579262 is a subjective opinion of poster.
1 comment
2.9
Details
I can go on & on about what *** me off about Verizon. My daughter went to Europe and the travel pass got activated almost everyday so that costed me about $460 bucks. Also on top of that my data get all used up about half way through the month then my speed is...
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Anonymous
#1713401

Just another attempted greedy ploy by a company that can only be described as sinful in their business practices. I loathe and despise them ; I do not own or operate any of th...

Author
Review #1578930 is a subjective opinion of poster.
0 comments

Verizon - Phone Paid Off But Bill Didn't Go Down

1.0
Details
I was paying $65 a month for my phone. $10.00 of that per month was for my phone installment which was $10.00 for 24 months. When I paid off the phone, I figured my bill would go down to $55 a month. The service rep stated that I was receiving a discount that covers the device payment charge. Thus my bill was staying the same. It seems ridiculous that my monthly bill is the same irregardless if the phone is paid off or not. So basicly we are paying as if the phone is a contract. You still pay the same amount when the phone is paid off.
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Reason of review
Poor customer service
Loss
$240
Preferred solution
Price reduction
Review #1575575 is a subjective opinion of poster.
0 comments

Verizon - Expensive suspicious call charge

3.1
Details
A month ago I noticed a suspicious 27 minute call costing almost $65 on my Verizon bill to a number in the United Arab Emirates. I immediately chatted online with a rep at Verizon who said they'd have that charge removed. After a week, it was still there, so I chatted again, and again they said they'd remove it. A week later, I noticed it was still there and chatted again. To make a long story short. It took 4 communications before I was given a refund. Deplorable service on the part of Verizon
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Review #1573989 is a subjective opinion of poster.
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Verizon in Bellingham, Washington - 5 Hard Checks done on the same day

Just to let you know that VeriZon in Bellingham WA ran 5 credit checks on the same day and I believe it was deliberate or incompetence or both ..Contacted Head Office to get that resolve and nothing happened. Be aware if you deal with Verizon
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Author
Location
Bellingham, Washington
Cons
  • 5 credit checks on one day
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution
Review #1573969 is a subjective opinion of poster.
0 comments

Verizon - Overcharge and lie

1.0
Details
switched providers. 2 of my phones were supposed to transfer over. 1 did and they said give them a few days to make it work. he gave them several days and finally gave up. he went and got the phone that is supposed to be free when you switch and port in a line. he was charged full retail price and device upgrade fee. he already paid for activation fee. we are on an unlimited plan. we aren't able to use it as a hotspot. we ran speedtest on our phones. we are supposed to have 4G. my speedtest is .04mbps. and once .06 mbps. overcharge, try to get more money and lie
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Author
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered
Review #1573070 is a subjective opinion of poster.