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bought an LG "prepaid" phone for my son for christmas this year. just tried to activate it. i'm required to choose a monthly plan which i will be billed monthly for. that is NOT prepaid. prepaid is "buying minutes". and if i dont need the phone at any given time then i...
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Anonymous
Anonymous

Sorry but that IS prepaid. The whole buying minutes is probably found with different companies. Every prepaid out now is you buy the phone and the plan but you pay monthly! If...

1.0
#1432569
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Verizon - No customer service

my family's phone has gone out 4 times this year, it happened again yesterday, and they won't send anyone for a week, we are sooooo fed up , and are switching to cable service, they show the same day you need repair, good by losers at Verizon
#1431579
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Verizon - Changed channel lineup so consumers have to pay more

Deleted Cinemax and HBO from Ultimate TV Package and now asking $25 a month for both. Bad business. Also upgraded speed and agent said have same stations for a slightly higher price. No word about no Cinemax or HBO. Quite disappointed and feel deceived
#1431493
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A friend attempted to pay my bill through automation. They forced her to add her credit card to my account, and instead of getting to pay my bill, she was pushed buying 3 G of data. Verizon stated on December 31st from two different store that the $20 is being used for...
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#1431428
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Verizon in Pelham, Alabama - Got a iPhone XR on December 4

I missed my 14 days got the Xr on December 4 decided to go to xs max December 20 can’t do it they said the xr lost 360 dollars in 3 days what a quality product thanks Verizon and apple
1.0
Details
Exchange, Refund and Cancellation Policy
Value for money
#1430094
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My land line service broke down last year, around this time, and again recently. I have been without service for nearly a month, yet I just got a bill for over $90 for 2 months service! Last time the phone went out, I was given a device to help me make and receive...
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Anonymous
TPaul

Our land line service was inactive for almost a year. A town project occurred and the line was taken out without permission. Verizon tried to find the cables, was unable. Stil...

1.0
I liked
  • Service very unreliable
I didn't like
  • Tech people have no answers
  • Service unreliable
#1429454
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Verizon - Payments

this is for all phone companies not just verizon. They ALWAYS charge an advance month. when you are using the internet they probibly mean data, data you pay for. anything streaming.. music, video's YOUTUBE, text messaging and email is NOT data. if you were using internet then they pro-rate it, meaning they should of givin you back the portion that you did not use. like it you used 2 days.. they should of giving you back 28 days werth. Next time try just calling a corporate headquaters verizon then the small stores because in the end they cant do *** Hope this helps. PS. i have verizon for my cell service they have been great to me.
#1423936
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MSNY CALLs, no help. They all say ‘i’m Sorry” it’s got to be a requirement in their training, but zero actual help. Lying agents at POS. Do NOT BUY “HUM”. The $5 app costs $59.58 a month on a contract and $65 at the end if you have the audacity to cancel it. This...
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Anonymous
Mary Newton

I ordered berizon on long island ny and before i had service for six weeks had to pay over $500.00 they give you very little for your money .Even the dinky stations you cant g...

1.0
#1423771
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Have been waiting two months for my refund of over $68. Customer service keeps saying soon, soon! I have noticed many others are having the same run around. Basically Verizon sucks!
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1.7
#1423298
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Verizon and Onetalk put my company out of business for over two weeks and is still costing me Thousands of Dollars in lost revenue

I contacted Version and they just increased my Bill without helping my business.This happened in April of 2018
#1420689
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