Jackson, GA 30233, USA
Not resolved

In January 2017 I bought a new phone from a Verizon store. The phone I chose was LG G5 because I was told there was a promotion for that phone.

$200 credit. From day 1this phone hasn't worked right. Constantly drops my calls. Rarely have a signal.

It will cut itself off occasionally. I have tried all the "fixes" suggested by Verizon. Nothing. Long story short, I never received my credit and my phone still does not work.

I started complaining about the phone about 2 months after i bought the phone. At that time I owed over $600 for the phone.

Verizon offered to buy it back from me for $115. Really???

Product or Service Mentioned: Cell Phone.

Reason of review: Damaged or defective.

Monetary Loss: $700.

Preferred solution: Full refund.

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