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Verizon - Not given prepaid service I paid for
Verizon - Not given prepaid service I paid for
On June 1, 2017, I tried to purchase internet access from my Verizon Jetpack device but did not receive what I had originally paid for. I spoke with customer service several times both that day and the following day. I explained the situation to the "service"...
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1.0
#1079371
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I come home from work to no internet. I spend over an hour on the phone talking to several different people to finally be told they can’t fix it and someone must come out. They only come out until 5PM, so I have to miss work if I want my internet fixed. I’m then told I...
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1.1
#1113882
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I am writing in regards to an issue we have encountered due to us being new customers to Verizon Fiso. When we signed up for Verizon there was a promotion which gave out $300 visa card. We were told we would not receive it until we have paid the bill for 3 months. Then...
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#1113572
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Verizon - Moto z won't open embedded links

Verizon
#1111630
1.2
Details
Bought new Moto z it won't open embedded links. There only answer is to clear cashe. That does not fix the problem. They are selling a broken product
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Verizon - Sleazy low ball

Verizon
#1114093
1.1
Details
quoted a price- a month later the bill is 100 higher
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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Verizon - Phone not working

Verizon
#1099233
1.1
Details
Ok i dont know what yall got going but i had my phone for 22 days and this *** phone is not leting me do anything so the touchscreen part is not working so either somebody gone give me a refund or they gone fix it either or
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Verizon - Absolutely the worst

Verizon
#1104610
Whoever I spoke to, Garret, I believe. Was unhelpful, argumentative, and did not honor previous employee promises. I am extremely dissatisfied, and frankly angry. Based upon my experiences so far, I would not recommend this service to anyone.
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This is a bit of a tale going back to April 2015. This will be a detailed account of my experience with horrendous Verizon Fios Service. A little background. I've had Verizon Fios for roughly 13 years between my current address and the one before and we've had a good...
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1.8
#1076020
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After years of being screwed by verizon i came home one day to find a giant cable hanging across my back yard. It took 5 years to get them to raise the little wires that used to hit me in the head in my garden, and after they finally did they put this cabel 2 feet...
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1.0
#1075355
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I had just switched to Verizon from AT&T. I live out in the country on the side of the coastal range mountains in Oregon, and was on the outer fringe of AT&T's service are. Verizon had put up a tower just a few miles away and I thought I might get better coverage if I...
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2.8
#1112110
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In my market there is only Verizon & Comcast for internet service. I have Verizon. My service went up 40%. I called and they don't care because they are the only game in town. This is gouging, pain and simple. Since the internet has now become a necessity, they can...
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h.kitchener
h.kitchener

They offer a service at a price they set. If you don't wish to pay the price, then don't take it. Simple decision. You have no "right" to internet service nor do you have a "r...

1.6
#1108428
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We had 4G service 3 months ago. We lost service for 10 hrs & now we only have 3G sometime. I am roaming & there is a tower 1 mile from me. Address: 147 Mott Rd. Brookeland, Tx 75931. Have been with Verizon 20 yrs but will change to another company for better service as...
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Anonymous
Anonymous

In same neighborhood as you and Verizon Cell Service started being very very poor since April but definitley more so the past month. I cannot make calls or receive calls. Text...

I liked
  • Great service
#1099776
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could not delete my unwanted emails it always happens when I check my email like today every time I go on line this happen thought this was suppose to be faster why am I paying for this just fedup with this service Verizon needs to shut down and go away totally useless...
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1.0
I liked
  • Speed
I didn't like
  • Awful customer care
#1113467
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Went to the Verizon store at 76th and Dodge in Omaha Saturday about noon to pay on the pre-paid cell phone account we have had for about 20 years. The payment did NOT post. A customer service girl suggested the service has been discontinued, which is odd since I use...
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I didn't like
  • I am leaving verizon
#1114624
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