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Moved out of my residence in September 2010, requested return boxes for the equipment i had. Never received anything. Called a second and third time, never received boxes. Finally, was told to bring boxes to a UPS center to send them back. I did so and 3 months after,...
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Anonymous

Anonymous Given how Verizon handled the transport of my telephone numbers to another carrier after I moved, this doesn't surprise me at all. I had to fight for two weeks to get them to...

Anonymous

Anonymous When I returned my router to UPS. They made sure that I save and photo my receipt because the said Verizon WILL say they did not get it and they will take you to collections o...

In June 2011, Verizon Internet disconnected my Internet service without my permission. I had never missed a payment in the 2 years I had been a customer nor had I ever been late with a payment. When I called to find out what was going on with my Internet service,...
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Anonymous

armyvet78 This just happened to me as well. I ended service with Verizon, turned in all boxes, and wifi box. Everything worked and was in good condition. Two years later i saw a collect...

Anonymous

Anonymous You have the right to dispute these charges through your credit reporting company. Transuion accepts disputes on line and are very good. They have to remove if Verizon can't...

BS Speed Tests for Verizon FIOS Internet
BS Speed Tests for Verizon FIOS Internet
BS Speed Tests for Verizon FIOS Internet
BS Speed Tests for Verizon FIOS Internet
BS Speed Tests for Verizon FIOS Internet
BS Speed Tests for Verizon FIOS Internet
I pay about $100 per month to get 75mbs down / 35mbs up speeds from Verizon FIOS. They don't deliver what they say they will. This tool is what Verizon uses to tell *current* FIOS customers that they are delivering on their promise:...
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Anonymous

BRSK if you use wireless devices no mather if it is only one,it wil not give you the full speed no matter with what company you are since the wireless signals doesn't work always a...

Verizon Fios Internet Service Review

#888066
1.6
Verizon - Simple Review #1469442862
1 of 1
My verizon fios internet goes out everytime theres a bad rain storm and verizon *** costumer service doesnt seem it understand that
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Verizon Customer Care Review

#1000195
1.0
Verizon charged me over 600.00 in equipment that I returned I got the email showing they got it but yet they refuse to remove the balance from the acct and it's affecting my credit and I refuse to pay it because I gave them there *** back
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Short Review for December 19, 2016, Pc_payment

#976021
1.0
I had the same thing happen but because they wouldnt fix it i paid them yes it was only like 52.00 but i didnt owe them. Even after paying them 3 years later its still set as collection paid but Collection So its still effecting my credit score HARD
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Verizon Mobile Phone Service Review

#911132
I was trying add line no reason flag my account
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So you are thinking of Verizon Fios for your home? Think again. Here is what happened to me. On January 16th I ordered the Fios "bundle" from Verizon, using their 1-800-get-fios number. I go through about five levels of voice prompts, no people, only to get a...
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BeyondAggrivated

BeyondAggrivated I have never in my life dealt with a company that had worse customer service than that of Verizon. About a year ago, I had seen an advertisement for Home phone, internet, and ...

Anonymous

Verizon Payback PAY YOUR BILL I have found the best way is to get them in the pocket book. Pay them $1.00, then pay $1.01, then $1.02 etc... this way they will pay excessive transaction fees ...

Thank you for contacting Verizon Wireless. Your Chat Session ID is RT19295663367. My name is Christina, how may I assist you? Christina: good evening daniel: Daniel mobile #678-***-**** Why was I charged $35 for a data activation fee for a "FREE" verizon 7" tablet? #...
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Anonymous

Anonymous Boy, had the same issue and the same run around. Since I found Samsung phones for a great price on Amazon I needed a service provider and was use to Verizon with my company ph...

#479904
Reply to reviews
I'm a new customer with Verizon - about 3 months on the service and wow, what a terrible difference from Optimum. I can't believe how bad the e-mail is and how much more user-friendly Cablevision is. I was recently 2 weeks late paying my bill and my service was...
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Anonymous

Anonymous I know it's a few years later but I myself was 2 weeks late and I woke up this morning and my cable was out I kept trying to get it back on its different now you can do it thr...

Anonymous

4GWireless This is so very true. I had to go to India for vacation and before going back I called Verizon 2-3 times- I was told everytime that there is some upgrade happening, so pleas...

"Every month I been charge $15.00 each line reconnection fees ( 1 have 4 phones) my husband, son. mom & self. Every monthh if I missed my payments in days, they will shut off our lines and charge $15 each line. for example I made my past due payment on Jan 20, 2012 and...
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Anonymous

Urmom SO PAY YOUR BILL ON TIME. How hard is that? And if you can\'t pay your bills, stop using the cell phones and de-activate them. You don\'t have a right to cell phone use, you h...

So, my identity was stolen earlier this year in March. A Verizon wireless account was opened, several credit cards were applied for (Amazon, ChaseVisa, Mastercard, but all were denied except for the Amazon) and a UPS.com account was opened, all in my maiden name and...
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This is a cut and paste of my actual 90 min attempt to order service!!! I can only imagine how bad they will treat me once I am signed up for service!! The nightmare begins.... Thank you for contacting Verizon. We are routing you to a chat representative. You are now...
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Anonymous

Kristin Verizon\'s customer service is horrible. In the morning I am canceling my service. I spent over an hour and thirty minutes finding out what they did to screw up my order that ...

Anonymous

ken schlossberg I have small business, phone service critical. Month ago, Verizon disconnected, no notice. Called, V said no payment for three months. Bookeeper checked, said no bills for thr...

Contact Verizon

Headquarters Address:
General Correspondence
140 West Street
New York, NY 10007
Phone:
(800) 837-4966
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I have documented proof that Verizon knowingly used the U.S.P.S. to send me bills, as did the 3 collection agencies they hired. They knowingly did this, AFTER THEY KNEW THEY DID NOT PROVIDE THESE SERVICES TO ME. ISNT THAT MAIL FRAUD? I had a Verizon FIOS package of...
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Anonymous

Lala I don't know if you got anywhere, but if you still need help call this number, and pass it on!!! Customer service and supervisors are trained to stone-wall you to death, and y...

Anonymous

Hear ya Same experience for me. Called Verizon to the 1 bill discount and since that call, they changed my bill for the same service to be more expensiv??.? A mistake they acknowledg...