Verizon
Reviews and Complaints
Overcharged fees
Verizon allied with scammers
- Think they can circumvent the law
- Deceitful - they are liars
Preferred solution: government intervention
The best service ever is always at the Canby outlet..they ar
They are thieves
- Steal your money
Preferred solution: FCC should shut the company down, jail ceo
Abusive salesperson
Loyal customer pissed off with price increase
- Faulty equipment
- Told one thing and going doing another
Preferred solution: Let the company propose a solution
Worst customer service ever experienced
Verizon fios is sooooooooooooooooooo slow hate getting on computer
- Speed
- Awful customer care
Moto z won't open embedded links
Verizon “Unlimited Data” plan is a HOAX
Christmas specials impossible because website not working
No Choice
In my market there is only Verizon & Comcast for internet service. I have Verizon.
My service went up 40%. I called and they don't care because they are the only game in town. This is gouging, pain and simple. Since the internet has now become a necessity, they can charge whatever they want.
Were is the Consumer Protection Agency. AT one time we had the PUC (Public Utility Commission) now the have disappeared. What's a consumer to do? I suggest that they are working together to fix the market.
Is there anyway a consumer can fight these monopolies? Some day a smaller company will be able to provide these services at a much lower price, if the large companies do not crush them.
Lies and zero customer service
- Lies and misrepresentation of delivery dates
Preferred solution: Deliver product or service ordered
Being pounded for 77 dollars
After years of being screwed by verizon i came home one day to find a giant cable hanging across my back yard. It took 5 years to get them to raise the little wires that used to hit me in the head in my garden, and after they finally did they put this cabel 2 feet lower.
You can do chin ups on it. Complaints went un answered. I became disabled 2 years ago. Financials went it the tank.
Verizon cut off my service over a past due of 77 dollars. When i spoke to them om mt ATT phone i told them not to reconnect and send tge final bill. When i got tge final bill it was for over 135 dollars and i didnt even know they had reconnected me since i never use the home phone. Now i have list 70% of my income and im on disability.
My wife lost her job in January and remains unemployed. All my creditors of 40 or so years look to help us thru with the exception of verizon. They sent me to collections and when i call the collector back i get lectures. They ask me hiw can we resolve this byr will not send me any kind if documents to attest to that.
They tell me its beyond a bill its on collections.
A billion dollar company pounding on a 60 year old disabled guy who us in the process of packibg up his house to keave since he us broke. Verizon, you suck on all end.
"Nothing they can do"
- I am leaving verizon
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Sue them for breach of contract. They would do the same to you...when you win, then the FCC and your state"s attorney general will also take notice.