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Verizon review in Prague, Oklahoma: Wow really,

So I ran into the Verizon store in fair oaks mall to get a charger. (I’m traveling and mine went bad). Found what I wanted but it was locked to the wall. Ok. Went to a guy sitting at a checkout, he wanted to sign me in to get waited on. ( REALLY, he couldn’t just unlock it and ring me up!) I I walked out and into the ATT store right next door. I hadn’t crossed the threshold when an employee asked, “ you need a charger?” (They must be ease dropping on Verizon). Long story short, in and out in under 3 min with a charger!
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Review
#1618389 Review #1618389 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Nothing

Verizon review: Terrible

1.2
Details
Joined Verizon bundle. Within the first four months had seven problems required remote tech service and three on-site repairs. TV locked up. Could not turn off. Had to unplug Tv. in order to turn off. Lost dial tone on land line phone for two days. Lost all access to internet on computer. Informed that the wiring they had installed was loose. Repaired. Then next visit they replaced the entire box they installed. Problems continue. They offered $50.00 refund but I do not need a refund. I NEED RELIABLE SERVICE.
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Review
#1617131 Review #1617131 is a subjective opinion of poster.
Service
Verizon Bundle
Cons
  • Deceptive marketing
Reason of review
Bad quality
Loss
$300
Preferred solution
Full refund

Verizon sucks

1.0
Details
Thanks for threatening me every month with shutoff. My payday sometimes does not jive with billing date even after changing date. Been a customer for a very long time and purchased many items. But if i dont pay my bill you cant make payroll or keep the lights on? You need better customer service period. Im tired of calling every month about something ie double billing, making arraingments for a couple of days because a long time customer who always pays there bill might runoff. You should pay me my fees for having to hassle with you every month. I just need to decide do i go with xfinity or visible for 40 dollars a month an save 115 per month. Yah the customer service is probly lousy but i get that now and pay for premium service. Thats a joke
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Review
#1613936 Review #1613936 is a subjective opinion of poster.
Service
Verizon Customer Care
Reason of review
Poor customer service
1.6
Details
I admit, i only switched to verizon for the free phone.. (GS4 never loved a phone like this before or since). But my price started creeping up because of fees no one could explain. After about a year, id had enough. And switched over to MetroPCS the S4 is a global...
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Review
#1613799 Review #1613799 is a subjective opinion of poster.
Pros
  • Picture quality and internet speed
  • Good coverage
Cons
  • Company ignoring problem
  • Phones do not work correctly on any other network
  • Cost is way too high the customer reps lying all the time
Reason of review
Poor customer service
Loss
$659
Preferred solution
Let the company propose a solution
Tags
  • Extremely Poor Customer Services

Verizon review in North Providence, Rhode Island: Dont trust

1.6
Details
Dont trust this company they tell you what you want to hear signed a contract saying I was going to have my existing channels not so,, And as far as price they told me it would be 133.43 a month then they went up 12 dollars to 145.00 I recommend dont do business with this company ,,
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Review
#1613793 Review #1613793 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
1.4
Details
I have been a continuous loyal customer since 2014. I called financial services to set up a promise to pay. I needed it to be ONE extra day over what their system "allowed". I have been dealing with extenuating circumstances. The agent was incredibly rude, talking more...
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1 comment
Anonymous
#1727611

Instead of signing a contract with Verizon, one should go the route of prepaid cellular. No contracts, fewer headaches and a lot of saved money!

Just type cellular service in my area and use the interactive maps that you will find on these sites to find who has the best service in your area. All the prepaid services use one of the four big company towers. If you have Verizon now, then think about trying Total Wireless prepaid. For about $60 (taxes included) a month you get the Verizon network and 25 GB data and no overages, just your speed is reduced from 4G to 2G.

One site you should take a look at is called Clarkdeals. He is a consumer helper in getting the customer the best deals on many products and services.

Review
#1613473 Review #1613473 is a subjective opinion of poster.
Product
Verizon Account
I would give them negative 10 stars but not an options. First I could not longer set service in my own home so they told me to go else where.. I did now I own them money for phones. They cancelled my account on line so I could not pay online. Then they fixed it so I...
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1 comment
Anonymous
#1727820

Billing and corporate decisions making as well as public relations STINK at verizon!

Review
#1612737 Review #1612737 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$500

Verizon review: No service complaints

1.0
Details
Calls to company keeps looping to put info in. Put info in directs me to call back. Can’t get help. Have to reset my service almost daily. Sometimes more than once a day. Online help directs me to a blank screen. Even requests that I download the app, which I am using in the first place
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Review
#1611254 Review #1611254 is a subjective opinion of poster.
Service
Verizon Internet Service
Pros
  • Service very unreliable
Cons
  • Bad customer service
  • In-home service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Verizon review in Phoenix, Arizona: Bad, phone, bad phone service and horrible customer service

1.0
Details
Data transfer speeds reduced significantly, "no service", only 3G and one bar. Called to resolve issue, 7/9/19, disconnected eight (8) times. Called 7/10/19, customer service said issue resolved and cleared service ticket. 7/11/19, no service all morning, called abd disconnected five (5) times, was given supervisor 800 number, disconnected three (3) additional times and i gave up. 7/16/19, no service all morning, called customer service auto disconnected five (5) times, called 800 number and was disconnected three (3) additional times. 7/17/19, no service and called 800 number disconnected three (3) times during "transfer to tech support " and finally spoke with supervisor who said everything is ok. 7/24/19 unable to access web, called and disconnected again. 8/1/19 switched to T Mobile.
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Review
#1610275 Review #1610275 is a subjective opinion of poster.
Service
Verizon Unlimited Phone Plan
Reason of review
Poor customer service

Verizon review in Buffalo, New York: Horrible

1.5
Details
They offer promise to pay for a 14 day period... Get on vacation and in 7 day interrupted service on all accounts
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Review
#1610202 Review #1610202 is a subjective opinion of poster.
Pros
  • Good coverage
  • Coverage
Cons
  • Billing and customer service
  • Bill is allways wrong
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution