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Verizon in Buffalo, New York - Horrible

1.5
Details
They offer promise to pay for a 14 day period... Get on vacation and in 7 day interrupted service on all accounts
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Review
#1610202 Review #1610202 is a subjective opinion of poster.
Pros
  • Coverage
  • Good coverage
Cons
  • Billing and customer service
  • Bill is allways wrong
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution

Verizon in Marshall, Wisconsin - No service.

1.0
Details
I live in the midwest. Where pretty much the only game in town is U.S. Cellular. Verizon only works in citys, but they claim to have the best coverage. Why can't they provide great coverage everywhere else because i know for a fact it does not work in rural areas. Plus there phone's and plans are way overpriced. I have 3 Samsung devices with unlimited data through US Cellular and its 150 dollars cheaper than Verizon. They wanted me to down grade to the worthless new LG phone that is not user friendly and complicated. It's time for Verizon to put up or shut up. If i ever got injured out and about on the farm and had Verizon for a phone company there is a great chance I'm not going to make it.
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Review
#1607223 Review #1607223 is a subjective opinion of poster.
Cons
  • False advertising
Reason of review
Bad quality
Tags
  • HUGE SCAM
  • Internet Verizon
Resolved
3.2
Details
Verizon - Terrible Customer Service

Update by user Aug 30

Update by user Jul 31 **Update - Sent an email to Verizon's corporate office. A nice lady contacted us, addressed our concerns, made us feel like valued customers (even though we are only a small family account), put a great technician on the job and Verizon has...

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Review
#1606305 Review #1606305 is a subjective opinion of poster.
Pros
  • Nada
Cons
  • Unethical
  • Customer service
  • Cost
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Terrible Service And Customer Serv
1.0
Details
Over the course of 3 years, Verizon shut down our business voicemail for days on end telling us it was "an outtage"... when all along they were telling me that we needed to switch our copper phone lines to fios.After days of not having the VM working they put it back...
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1 comment
Anonymous
#1727333

UPDATE: After having our business lines switched to fiber optics, our VM stopped working. EXACTLY one week and about 4-5 phone calls a day, today,the VM is up and working properly. I would NEVER recommend this company to anyone.

Review
#1604941 Review #1604941 is a subjective opinion of poster.
Reason of review
Verizon lied to us.
Loss
$5000
Preferred solution
Stop the bullying. Please.

Verizon - Senior Scam

1.0
Details
Smarthub from store shelf. Excessiver overage costs above monthly service and restock fee. $50 purchase. Continue to bill me for it and garnish tmobile. Reported to FTC. Beware!
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Review
#1604016 Review #1604016 is a subjective opinion of poster.
1.0
Details
Years after my contract was up my income went down and my verizon bill and everything else went up. I decided I could cut expenses by doing away with my house phone . I never use it anyway, I'd just keep the basic cable and the internet. The sales person (customer...
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Review
#1598077 Review #1598077 is a subjective opinion of poster.

Verizon in Trenton, New Jersey - No contact, tired of phone waiting. They need more people to man the complants

Phone service went dead on Weds. Still no phone service yet on Thurs. at 6:43. I tried to reach the co. Weds and Thurs. No luck. Cost me over $15. waiting on my cell phone with all of the calls to Verizon.. Can't get someone to talk to. I am a heart patient. THIS COMPANY STINKS. THE BIGGER THEY GET THE LESS SERVICE I GET. THEY RAISE MY BILL AND I HAVE TO LOOSE CHANNELS TO KEEP MY SERVCE AFFORDABLE.
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Review
#1592689 Review #1592689 is a subjective opinion of poster.
1.0
Details
I have had my Verizon landline for 45 years. I received a promotional discount for 1 year and then it expired in Jan 2019. Per Verizon representatives, I was advised to call every month to inquire about a promotion and thus far I have been told there is no promotional...
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Review
#1592516 Review #1592516 is a subjective opinion of poster.
Reason of review
Verizon promotional discount
Preferred solution
Price reduction

Verizon in Pittsburgh, Pennsylvania - Ripoff

1.0
Details
They keep telling lies in July still lieing why do you have evey one telling me somthing different
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Review
#1590159 Review #1590159 is a subjective opinion of poster.
In March, 2019 I upgraded my tablet. I had been having trouble with the tablet working for a few minutes and then telling me I don't have a sim card. I only use the tablet about once a month and it hadn't aggravated me enough to bring it in until today. I had to...
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Review
#1590040 Review #1590040 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution