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My phone was dead and I need to change a new phone and I went to Verizon store in 72 university Hwy, Madison Al and one of the staff treated me as a thief. I explained my situation but he didn't seem to believe what I was saying. He started ignoring me and sounded very...
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1.1
#1376767
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My internet connection went on on a Friday morning. I was going out of town until Saturday night so I didn’t bother to mess with it until I got home if it was still out. I got home and saw it was still non-functional. I called Verizon, went through the phone tree with...
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#1375465
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Verizon in Arlington, Massachusetts - Inconsiderate

Verizon - Inconsiderate
Verizon - Inconsiderate
Please have your drivers not block walkways which people with strollers, bikes, and tons of school kids need to use to stay safe
#1374274
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We have been with Verizon for several years. Over the past 5 - 6 months our cell reception has gotten weaker and sometimes non-existant. Several calls for tech support, nothing has been done to check into it. Our local store was sold to an independent owner, and now...
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#1368128
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I can't believe there are not more class action suits against this company. For more than 30 years Verizon has lied to me repeatedly about prices and plans. Recently I was told that I was placed on an unlimited cell phone plan, and proceeded to have the highest bills...
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#1367631
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I purchased a Samsung Galaxy note for my wife as a gift it cost 1299.00 I also purchased the most expensive insurance the plan would allow for the device . My wife is having technical issues because of the devices S pen . We have only had the device for 8 days , So...
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2.0
#1366850
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So I went on line and ordered 3 phones and 4 lines. Also told them I was bring a phone with me from sprint got the 4 th line it is a 7 plus. Also, told the lady I was talking to that I want to bring the 4 phone # with me she everything is good and no problem with...
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#1366466
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No-one would believe this. Verizon will torture you to the very end. I called to close my account. After 10 minutes on hold I went on line. Well, you can’t cancel on line and they advise a chat. I open a chat. Back and forth, back and forth with Sunchu – he could not...
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1.0
I didn't like
  • No solution was given
  • Failure to rectify the problem
#1362389
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Verizon - Internet connection

I installed internet connection on 18 September but they promised me give me internet with wire 700 to 900 but it’s coming 250 down and 500 up with wire to my my computer with router they guy hi came don,t give proper replie do,t no what to do
#1360459
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It is IMPOSSIBLE to speak with a human being a Verizon. Call any number you wish and you will not get a human. Tech support is not even a real entity. All verizon wants to inform you of ( by robot) is how much your bill is and when it is due. They don't give 2 *** for...
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#1360223
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